Issues
Samsung Galaxy Note 20 users reported bad sound quality in playing media and video calling
At the Unpacked event in August 2020, Samsung unveiled two new flagship smartphones – Galaxy Note 20 and Note 20 Ultra. Both of the latest smartphones of the Galaxy Note series comes with powerful hardware and software capabilities.
Their big screens are made to provide full enjoyment with social media, streaming videos, playing audio, and whatever you want. With its next-gen 5G connectivity, you can talk face to face to your beloved contacts and family members with the clearest video calling.
Despite these impressive qualities, some of the Galaxy Note 20 device buyers reporting on the company’s forum about its bad sound quality. According to their concerns, they are facing background noise from the speaker of the device while calling via social media platforms like WhatsApp or Facebook Messenger.
READ MORE: Samsung Galaxy Note 20 Series One UI Updates Tracker
Following the reports, another affected user raised complaint that he is constantly hearing a background noise while video calling via WhatsApp even also in streaming videos on YouTube.
They have also tried to check the problem is only regarding the speaker or it’s an issue caused by software. After connecting Bluetooth headsets the things are the same, they can still hear the irritating extra noise. Surely, it clears that this is an issue caused by software.
Still, Samsung or its staff member didn’t reply to the reports and complaints of the users. Arriving these types of severe issues in the high-end price smartphones can surely affect the reputation of the company.
We expect that the company will soon acknowledge the issues and release a fix OTA for the Galaxy Note 20 devices to solve the problems. If you are also facing such issues, let us know in the comments below.
Upcoming update:
Samsung has already started the beta testing of its latest custom skin, One UI 3.0 which is based on Android 11. The company has closed the beta registration for the Galaxy Note 20 devices in South Korea, which indicates that these phones will soon be getting the latest One UI 3.0 update.
The Android 11/One UI 3.0 comes with a number of exciting new features like a redesigned user interface, a refreshed quick settings panel, and a new settings menu. In addition, it will bring several system improvements and feature enhancements for a better user experience.
Samsung has acknowledged issues with the Samsung Notes app, specifically regarding the drawing function and search functionality. Several users have reported that the app crashes when using the drawing feature, and the search function may fail to work in some notes.
Notably, Samsung Notes issues are affecting Galaxy devices running One UI on Android 14. These issues are causing inconvenience for users who are unable to use the app’s features properly.
Fortunately, a community moderator has shared temporary solutions to resolve the search function and drawing functions issues of the Samsung Notes.
Samsung recommends creating a copy of the note where the search feature isn’t functioning to temporarily fix the issue of the search function not working in some notes.
How to create copy:
To create a copy, you just need to follow a few steps:
- Open the Samsung Notes app.
- Find and long press on the note where the search function is not working.
- Select the See more option at the bottom, then choose Create a copy of note.
This will create a duplicate of the note, which should allow the search function to work properly in the new copy.
Samsung is aware of the app terminating when using the drawing function, and the team is working on a fix. To address these issues, the company will soon release a fresh version of the Samsung Notes app.
To ensure you’re using the latest version and benefit from any available improvements, follow these steps to update the app. Open Galaxy Store app >> Search for Samsung Notes >> If an update is available, select Update. By updating the app, you should see improved performance, including fixes for the drawing function and other stability improvements.
After installing the One UI 6.1.1 update, several Samsung Galaxy S23 users have noticed a drop in audio quality, especially with Dolby Atmos. Users reported that the audio now sounds “tinny and washed out,” which used to be a clear and rich sound before the update.
At first, Samsung denied there was a problem. However, as more and more people reported the same issue, Samsung finally acknowledged that something was causing the issue.
Samsung has explained that the issue was caused by a change in the Dolby Atmos software. The update moved from Dolby Atmos version 3.10 to 3.12. This update was intended to enhance the 360 Audio feature. Unfortunately, it also affected the overall sound quality, which some users found disappointing.
Further, the Korean tech giant has mentioned that the new audio tuning may sound less clear or less punchy compared to what users were used to with the previous version of Dolby Atmos.
Samsung confirmed that it has communicated the issue to Dolby and is actively working on a fix. The two companies are working together to release an updated version of the Dolby Atmos library to fix the issue.
Users were expecting that the issue would be solved in the November 2024 security update, but so far, that hasn’t happened. Samsung has not yet given a specific date for when the fix will arrive, but they are aware of the issue and are working on a solution.
In the meantime, Galaxy S23 users who are experiencing the audio issue are advised to stay tuned for future updates that may address this issue.
Samsung Galaxy S23 with One UI 7 hits new performance benchmarks
Some users are facing issues with the Samsung Health Monitor app, like freezing or not working properly. Some old versions of the app, especially version 1.3.5.006, have been causing issues.
Fortunately, Samsung has acknowledged the freezing problem of the Health Monitor app and released an update to fix it. If you are facing issues with this app, then install the latest update now to get the app back to normal.
Updating the app helps fix the freezing problem and gives users access to the latest features, bug fixes, and improvements. It’s also important for users to make sure their phone’s software is up to date, as outdated phone software can cause problems with apps.
Here’s how to update:
To fix the freezing issue, the Samsung Health Monitor app needs to be updated to the latest version. For that, you just need to follow a few steps:
- Open the Galaxy Store app on your Samsung device.
- In the search bar of the Galaxy Store, type “Samsung Health Monitor” to find the app.
- If there’s an update available, users will see an option to Update. Tap on it to start downloading the latest version.
- Once the update is installed, the Samsung Health Monitor app should work better with fewer freezing issues.
If users still experience freezing after updating the app, they should check if their phone’s software is updated.
Notably, Samsung announced that Galaxy users with smartphones running Android 11 or older will no longer be able to use some important features of the Health app as the company is going to end support for Android 11 or earlier devices.
Samsung Health Monitor app ends support for Android 11 and older phones this December