Samsung
How to resolve these common Galaxy Note 20 and Note 20 Ultra problems
Samsung Galaxy Note 20 and Note 20 Ultra are the best Android Smartphones you can buy right now. They include powerful processors, versatile cameras, large batteries, great screens, and good performance all around.
Of course, with technology, as it is, they can experience problems from time to time. Using the most common Samsung Galaxy Note 20 and Note 20 Ultra problems, we explain why they are most likely to occur and explain what you really need to do to resolve them.
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Like most smartphones, certain problems can be solved quickly by installing a new software update (if any). You can also try to perform a factory reset, but this should only be tried once you have completed all the other possible solutions.
Samsung Galaxy Note 20 Ultra not connecting to network properly
In addition to the few people who reported that their Note 20 Ultra has problems with the mobile network connection. In most cases, users fail to receive any type of mobile network signal, even if others report having a one-time connection but discarding it.
Possible solutions:
- Try restarting the phone. This has worked for some users.
- Try turning off Wi-Fi Calling off you have this setting switched on. Go to Phone > More > Settings > Wi-Fi Calling.
- Clear your Note 20 Ultra’s cache. You can do this by booting up your phone in recovery mode.
- If possible, try a different SIM card and/or network on your phone. This may help determine whether you have a phone or network issue on your hands.
- Switch from 5G to 4G. Go to Settings > Connections > Mobile Networks > Network Mode > 4G/3G/2G (Auto Connect).
- Reset the Access Point Names for your network. Go to Settings > Connections > Mobile Networks > Access Point Names > More > Reset to Default.
Galaxy Note 20 and Note 20 Ultra overheating problems
This is a problem that tends to be the most common touch on all smartphones, but it looks like the most common touch with the Note 20 Ultra, if due to its high output.
Excessive heat especially seems to be a problem when using the Camera app, where users complain that using the camera for more than a few minutes can increase the phone’s temperature.
Possible solutions:
- Avoid overusing the phone in high temperatures and/or direct sunlight. This can really incite any tendencies it may have to overheat.
- Do not film video in 8Kor 4K for too long. Take breaks if you need to shoot longer stretches of 8K/4K footage, or try filming only in 1080p.
- Erase battery-draining apps from your Note 20 (Ultra). This includes apps that promise to enhance performance or battery life, as well as apps that tend to run in the background. Social media apps (Facebook, Snapchat, Twitter, Tinder) are often big offenders in this respect, so get rid of any you no longer use.
- Try clearing the cache for any app you believe may be causing the overheating. To do this, go to Settings > Apps > [App] > Storage > Clear Cache.
- Some users recommend wiping your phone’s system cache (via recovery mode) or even performing a factory reset if the problem doesn’t resolve itself. However, make sure you back up your phone before performing a factory reset.
Faster battery draining on Galaxy Note 20 problems
Given that they can operate at such high speeds, it is perhaps not surprising to hear that some users have complained about their fast-charging batteries.
Some people have reported that their Note 20 battery lasts overnight, while others have noticed that they encountered a problem after upgrading to Android 11.
Workarounds:
- Wipe the phone’s cache partition via recovery mode. Switch off the phone, then press and hold the Power and Volume Up buttons. Release them when you see the Samsung logo. Then use the volume buttons to scroll through the options until you reach Wipe Cache Partition, which you can select by pressing the Power button.
- Try resetting your app preferences. Go to Settings > Apps > More > Reset App Preferences.
- Disable scanning for Wi-Fi and Bluetooth. Go to Settings > Location > Improve Accuracy > Disable Wi-Fi Scanning. Then select Disable Wi-Fi Scanning.
- Switch off background data and activity for less-important apps. You can do this by going to Settings > Apps > [App] > Mobile Data > Allow Background Data Usage > Off. Then do the same again, but after picking an app, go to Battery > Allow Background Activity > Off.
- Try turning on adaptive brightness for your display. Go to Settings > Display > Adaptive Brightness.
- It’s also worth turning on battery optimization. You can do this by going to Settings > Device Care > Battery > Power Mode > Optimized. Also activate Adaptive Power Saving on the same screen.
It almost means nothing, but if you continue to experience problems after trying these steps, you should contact Samsung.
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Samsung Galaxy S23 FE smartphone users are getting a fresh update with a November 2024 security patch. This update boosts system security and stability to provide a better experience.
November 2024 security update for Samsung Galaxy S23 FE smartphone arrives with One UI build version S711NKSU5BXK4. The update is currently rolling out in South Korea and will soon be available in more countries.
This fresh update is based on Android 14 and One UI 6. However, the devices is eligible for the next major One UI update, expected to get a One UI 7 stable update after the Galaxy S25 launch next year. It is not clear yet whether the device will get One UI 7 beta.
While Samsung is going to release One UI 7 Beta soon, it is important to make your Galaxy S23 FE smartphone ready for it. For that, you need to install the latest November 2024 security update on your smartphone.
Notably, the latest security patch addresses 52 vulnerabilities across Android and Samsung’s software. Google has resolved 38 high-priority issues, while one CVE is not relevant to Galaxy devices.
Additionally, Samsung’s patches include fixes for 13 vulnerabilities, primarily impacting user profiles, Dex Mode, Galaxy Watch, and certain system features like Settings and Maintenance Mode.
If you are using a Galaxy S23 FE smartphone, install the update now via Settings >> Software Update >> Download and Install.
Samsung has improved its Mobile Security Rewards Program by increasing the maximum reward amount to $1 million for security vulnerability reports from outside security experts. This change aims to encourage more collaboration and openness in mobile security, showing Samsung’s goal of keeping user data safe.
Since its launch in 2017, the program has introduced a new system for classifying security risks with Samsung Mobile Security Risk Classification. This system now offers clearer details about different types of vulnerabilities
Moreover, it includes new factors like the ability to lower a threat’s severity and a classification for threats considered to be minimal risks. Vulnerabilities are grouped into five levels – Critical, High, Moderate, Low, and Ineligible, which helps security researchers understand how serious each threat is.
The program applies to all Samsung mobile devices that receive monthly, quarterly, and biannual security updates. It also rewards reports of potential security issues in the latest Samsung Galaxy services, such as Bixby, Samsung Account, and Samsung Wallet, among others.
Samsung also commits to providing up to seven years of security updates for its mobile devices. The updated rewards program includes a special initiative called the Important Scenario Vulnerability Program, which addresses serious security issues, such as unauthorized access to data and harmful code execution.
In August 2024, Samsung released its first Annual Rewards Program Report to highlight its success since the program began. In 2023 alone, Samsung awarded over $800,000 to 113 researchers, with total payouts exceeding $4 million. This Mobile Security Rewards Program is effective immediately.
On November 19, Google dropped the Android 16 Developer Preview. It’s a very initial development stage of the new Android version. Samsung Galaxy devices may receive the new Android 16-based One UI (8) update in the second half of 2025.
Dozens of Samsung Galaxy devices are eligible for the Android 16 update. Galaxy smartphone users are currently waiting for the One UI 7 Beta Program to kick off. It will bring Android 15 to Samsung smartphones and tablets.
Samsung’s running way too late this year. It hasn’t yet started the new software’s beta testing. The public rollout is slated to be started early next year. Meanwhile, Google is shifting gears to streamline Android’s adoption across vendors.
In recent years, Samsung has significantly improved its software support. The majority of new phones come with at least six years of OS update support. The policy peaks up to 7 years on flagship devices starting the Galaxy S24 series.
Determining the Android 16’s eligibility for Galaxy isn’t a pretty difficult task. You will surely receive the update if your device is shipped with Android 14. It’s for entry-level phones, while for most there’s no concern for mid-range and flagships.
Samsung Android 16 Eligible Device List
Galaxy S Smartphones:
- Galaxy S22 Series
- Galaxy S23 Series
- Galaxy S24 Series
Galaxy Z Fold and Flip Phones:
- Galaxy Z Fold 4 and Z Flip 4
- Galaxy Z Fold 5 and Z Flip 5
- Galaxy Z Fold 6 and Z Flip 6
Galaxy S FE Phones:
- Galaxy S21 FE
- Galaxy S23 FE
- Galaxy S24 FE
Galaxy A Phones:
- Galaxy A33, A53 and A73
- Galaxy A14, A24, A34 and A54
- Galaxy A15, A25, A35 and A55
- Galaxy A06, A16
Galaxy Tab Tablets:
- Galaxy Tab S8, Tab S8+ and Tab S8 Ultra
- Galaxy Tab S9, Tab S9+ and Tab S9 Ultra
- Galaxy Tab S10+ and Tab S10 Ultra
Note: This is not a final device list nor shared by Samsung. Based on the official software support promise, the above-listed Samsung phones and tablets will surely receive a major OS upgrade in the second half of 2025.
The listing of the S21 FE may have caught your attention due to missing the missing S21 series. For those shocking, the S21 series and S21 FE are eligible for four OS upgrades. The S21 FE launched with Android 12, while the S21 series with Android 11.
Android 16 is the thing of next year, we eagerly await the One UI 7 Beta along with covering the latest insights. The official rollout will commence after unveiling at the Galaxy Unpacked next year, which could fall in late January.