Tips
How to resolve these common Samsung Galaxy S20 problems
Although with the release of Galaxy S21, the Samsung Galaxy S20, S20+, and S20 Ultra are three powerful smartphones. They boast processors, multidisciplinary cameras, and beautiful screens.
That means, even the most prominent new releases come with a collection of bugs, issues, and problems. When you look at your Galaxy S20, you wish it to work properly, and then continue reading as we explain the simple fixes to some of the most common problems of the Galaxy S20 that you may encounter with the list.
- Galaxy S20 Wi-Fi Issue
- Galaxy S20 Always-on display Issue
- Galaxy S20 Fingerprint scanner Issue
- Galaxy S20 Camera Issue
- Galaxy S20 Battery Issue
1. Galaxy S20 Wi-Fi doesn’t work properly – Issue
Some users have complained that their S20 Ultra has problems connecting to Wi-Fi, often failing to download web pages and content even though the phone indicates it is connected to a Wi-Fi network. Updates to Android 11 seem to be causing this problem, and some users have noticed it with other phones in the S20 series.
Solution
One fix proposed in the Samsung Community forum is to go to Settings > Location > Google Location Accuracy Off. Taking this route can solve most occurrences of this issue, although your best bet is to check for a new software update and download/install it.
2. Always-on display constantly waking device – Issue
The Samsung Galaxy S20 features a screen that will automatically wake up when raised. If you find that your device wakes up in the wrong place, such as in your wallet or backpack, you may want to disable this feature.
Solution
If the function doesn’t switch on when you want it, you may want to make sure it is enabled. Check the current settings by following these steps:
- Open the Settings app on your device
- Scroll down to Advanced Features
- Select Motions and Gestures
- Next, enable or disable the Lift to Wake function
One UI 3.0: Always On Display
3. Fingerprint scanner not recognizing fingerprints – Issue
Some users have reported problems with the fingerprint scanner on the S20 Plus without seeing fingerprints. If you have a problem with the fingerprint scanner on your device, first make sure you have removed the plastic screen protector as it may cause problems.
Solution
Once you have removed the protector, first clean the glass on your screen, then, if necessary, re-register your fingers using the instructions given below. Make sure you move your finger slightly when registering the print so that the S20 can see it from different angles.
- Open the Settings app on your device
- Scroll down to Biometrics and security
- Select Fingerprints
- Enter your current security code
- Next, delete any old fingerprints
- Re-register your fingerprints with Add fingerprint
4. Camera not autofocusing properly – Issue
Problems with your Galaxy S20 camera? You are not alone, but you may need a quick update. When the Galaxy S20 line of smartphones was released, customers reported problems with autofocus, but the company has now released an update.
Solution
Follow these steps to update your S20 to the latest version of Samsung software:
- Open the Settings app on your device
- Scroll down to Software update
- Select Download and install
- If a new update is available, your device will obtain it
5. Battery life depleting faster than expected – Issue
All of Samsung’s latest smartphones sports batteries than ever before, but with new features on the ship, it can be seen that their juices are absorbing very quickly. Some users have reported poor battery life following a recent update. It doesn’t look like Samsung has heard of this concern yet, but there are a few things you can try to solve this problem.
Solution
Check your battery status by going to the battery usage graph found in the settings app under device maintenance, and then the battery option. Check to see which of your apps have the most important effect. If you lose a lot of battery due to Always On Display, follow the steps below to disable it:
- Open the Settings app on your device
- Scroll down to Lock Screen
- Tap to disable Always On Display
Alternatively, you can reduce the display’s refresh rate from 120Hz down to 60Hz, sacrificing smoother animations in the attempt to increase battery life — again, follow the steps below:
- Open the Settings app on your device
- Scroll down to Display
- Select Motion Smoothness
- Select the lower 60Hz Refresh Rate
- Tap Apply
Get notified –
Aside from SammyFans’ official Twitter and Facebook page, you can also join our Telegram channel and subscribe to our YouTube channel to get notified of every latest development in Samsung and One UI ecosystem. Also, you can follow us on Google News for regular updates.
Samsung is going to open the One UI 7 Beta Program for Galaxy devices soon, and fans are excited to be a part of it. Ahead of registering beta, it is important to ready your Galaxy smartphone for that.
If you have the latest Galaxy flagship smartphone, such as the Galaxy S24 series, Galaxy Z Fold 6, or Galaxy Z Flip 6, here are a few steps to prepare for the Beta update:
1). Keep Your Software Updated
- Make sure your phone is running the latest software version. You can only participate in the Beta if your device’s software is up to date. This also helps with performance and compatibility for the upcoming Beta.
2). Install the Samsung Members app
- Samsung Members app is necessary to join the Beta program. If you haven’t installed it yet, do so soon! To do so, you just need to open Galaxy Store >> Search ‘Samsung Members’ >> Open it and tap to Install.
3). Update the Samsung Members app version
- If you already have the Samsung Members app, check for any updates. Keeping it up to date will help you access the Beta Poster and enjoy new features.
By following these steps, you’ll be ready to join the One UI 7 Beta program as soon as it is available.
Notably, the Korean tech giant hasn’t confirmed when One UI 7 will be released but some reports show that many flagship devices are already being tested internally. However, the recent information reveals that there may be some delays in the Beta rollout.
Today, Samsung is holding its 2024 Developer Conference, where the company will showcase improvements in various features like Bixby, Galaxy AI, One UI, Samsung Health, Samsung Wallet, SmartThings, and Tizen. It’s not clear if Samsung will reveal Android 15-based One UI 7.0 at the event.
Keep an eye on announcements and get ready to enjoy new features on your Galaxy device!
One UI 7 may expand One UI 6.1.1 features to non-flagship devices
Samsung Internet app is filled with a Secret Mode browsing feature. Under Samsung Internet, the company created a myriad of features all geared towards helping to keep you and your online experience safe.
Available for all Android phones, Samsung Internet brings user-centric security and privacy features to web browsing, enabling you to freely browse your favorite websites while helping to safeguard your privacy.
Samsung Internet also enables private environments with Secret Mode. This option offers the same browsing experience as you would normally experience on Samsung Internet but with extra privacy and protection.
Secret Mode won’t let cookies and browsing history for any websites you visit be stored on your phone. As soon as you close all the tabs from Secret Mode, cookies and browsing history will be erased, leaving no clue of what happened.
To use this feature, go to Samsung Internet, and from the main screen, tap on the Tab Manager icon on the bottom where you can manage your open pages. Activate Secret Mode by tapping “Turn on Secret mode”.
Privacy Dashboard:
Available within the Quick Access page, the Privacy Dashboard offers a detailed record of weekly activities and settings that can be adjusted to suit your privacy preferences. To find this, go to the browser, tap the three lines icon, and select Privacy.
Are you using a Samsung Galaxy smartphone running on One UI 6.1 and having trouble finding the video call effects option? Let us tell you that Samsung has updated this feature to make it easier for you to customize your video calls. Here’s what’s new and how you can set it up.
With the One UI 6.1 update, Samsung has moved the video call effects feature settings to the Quick Panel. Now, you can access and change video call effects without having to navigate through multiple screens. When you pull down from the top of your screen, the Quick Panel appears.
Here’s how to set up Video Call Effects:
You can easily use the Video Call effects on your Samsung devices, just need to follow a few steps:
- Start a video call using any app that supports video calling. Make sure you’re in the middle of the call before you try to change the effects.
- While you’re on the video call, pull down from the top of your screen to open the Quick Panel. Pull down again to reveal more options.
- In the Quick Panel, find the Video Call Effects button. Tap on this button to open the settings for video call effects.
- You’ll now see several options to customize your video call. You can change the background, adjust your face effects, modify the color tone, or use automatic framing. Select the options that you like to enhance your video call.
Users with Samsung devices running from One UI 3.1 to One UI 6.0 have to select the video call effects icon directly on the call screen. But with One UI 6.1, accessing these features through the Quick Panel is now simpler.
If you haven’t used these effects on your Galaxy devices yet, try it now to make your video calls fun and engaging.
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