Breaking: Samsung CEO bowed in apology over Galaxy S22 apps throttling controversy

During the annual Samsung shareholders’ meeting today, the chief executive officer has bowed in apology over the apps throttling controversy on the new Galaxy S22 flagship lineup. The official apologized for shipping the phones with a pre-installed app that limits apps’ performance.

According to the info, Samsung DeX Division CEO JH Han said that they had failed to appreciate customer concerns over the apps throttling issue and bowed in apology. Following the deliveries of the Galaxy S22 series, consumers started reporting that the Game Optimizing Service throttles the performance of nearly 10,000 apps.

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Amid the apps throttling debate, some Korean Galaxy S22 purchasers reportedly sued Samsung for limiting the performance of apps and games and demanded compensation. Besides, South Korea’s Fair Trade Commission also started an investigation against fake advertisements like “the best performance ever”.

At the shareholders’ meeting on Wednesday, the Samsung CEO disclosed that the Game Optimizing Service app was designed to optimize the performance of smartphones and prevent overheating while playing games or running apps with high specs.

| Via – PulseNews |