Samsung
Samsung US will let Galaxy users self-repair their smartphones
Samsung to provide a customer-first care experience across the country, the company is constantly offering customers more flexible and accessible options to increase their device usage, promote a circular economy and reduce e-waste.
Recently, Samsung Electronics America announced earlier this summer that Galaxy device owners can undertake product repairs for Samsung’s most popular models, the Galaxy S20 and S21 family products, and the Galaxy Tab S7+.
Samsung customer-first cares new self-repair program
The Galaxy users have access to real device components, repair tools, and intuitive, visual, step-by-step repair guides. Samsung is partnering with iFixit, a leading online repair community in this program. More details will be shared once self-repair becomes available.
To get started, Galaxy device owners will be able to replace display assemblies, backgrounds, and charging ports – and return used parts to Samsung for responsible recycling. In the future, Samsung plans to expand self-repair from our extensive product portfolio to more devices and repairs.
Samsung has a vast network of one-day services covering 80% of the United States population, where users can access more than 2,000 locations for mobile products. Samsung has more than 550 ‘we’ got you ‘vans offering personalized service in a 30-60 minute drive – and repair times are usually two hours or less.
In addition, customers can also drop their packages at the local UPS store. The Galaxy smartphone owners can extend the life of their devices with Samsung’s wide range of care options, including:
- In-person, Same Day Service
- We Come To You Service
- Independent Service Providers (ISP)
Samsung Care – US
Sustainability is paramount at Samsung Mission, from our products to our behavior and operations. In addition to care services, Samsung facilitates the recycling of unused technology in more than 1,700 drop-off locations nationwide. Samsung invites people to join us in making daily changes that make a meaningful impact.
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Samsung Galaxy S23 FE smartphone users are getting a fresh update with a November 2024 security patch. This update boosts system security and stability to provide a better experience.
November 2024 security update for Samsung Galaxy S23 FE smartphone arrives with One UI build version S711NKSU5BXK4. The update is currently rolling out in South Korea and will soon be available in more countries.
This fresh update is based on Android 14 and One UI 6. However, the devices is eligible for the next major One UI update, expected to get a One UI 7 stable update after the Galaxy S25 launch next year. It is not clear yet whether the device will get One UI 7 beta.
While Samsung is going to release One UI 7 Beta soon, it is important to make your Galaxy S23 FE smartphone ready for it. For that, you need to install the latest November 2024 security update on your smartphone.
Notably, the latest security patch addresses 52 vulnerabilities across Android and Samsung’s software. Google has resolved 38 high-priority issues, while one CVE is not relevant to Galaxy devices.
Additionally, Samsung’s patches include fixes for 13 vulnerabilities, primarily impacting user profiles, Dex Mode, Galaxy Watch, and certain system features like Settings and Maintenance Mode.
If you are using a Galaxy S23 FE smartphone, install the update now via Settings >> Software Update >> Download and Install.
Samsung has improved its Mobile Security Rewards Program by increasing the maximum reward amount to $1 million for security vulnerability reports from outside security experts. This change aims to encourage more collaboration and openness in mobile security, showing Samsung’s goal of keeping user data safe.
Since its launch in 2017, the program has introduced a new system for classifying security risks with Samsung Mobile Security Risk Classification. This system now offers clearer details about different types of vulnerabilities
Moreover, it includes new factors like the ability to lower a threat’s severity and a classification for threats considered to be minimal risks. Vulnerabilities are grouped into five levels – Critical, High, Moderate, Low, and Ineligible, which helps security researchers understand how serious each threat is.
The program applies to all Samsung mobile devices that receive monthly, quarterly, and biannual security updates. It also rewards reports of potential security issues in the latest Samsung Galaxy services, such as Bixby, Samsung Account, and Samsung Wallet, among others.
Samsung also commits to providing up to seven years of security updates for its mobile devices. The updated rewards program includes a special initiative called the Important Scenario Vulnerability Program, which addresses serious security issues, such as unauthorized access to data and harmful code execution.
In August 2024, Samsung released its first Annual Rewards Program Report to highlight its success since the program began. In 2023 alone, Samsung awarded over $800,000 to 113 researchers, with total payouts exceeding $4 million. This Mobile Security Rewards Program is effective immediately.
On November 19, Google dropped the Android 16 Developer Preview. It’s a very initial development stage of the new Android version. Samsung Galaxy devices may receive the new Android 16-based One UI (8) update in the second half of 2025.
Dozens of Samsung Galaxy devices are eligible for the Android 16 update. Galaxy smartphone users are currently waiting for the One UI 7 Beta Program to kick off. It will bring Android 15 to Samsung smartphones and tablets.
Samsung’s running way too late this year. It hasn’t yet started the new software’s beta testing. The public rollout is slated to be started early next year. Meanwhile, Google is shifting gears to streamline Android’s adoption across vendors.
In recent years, Samsung has significantly improved its software support. The majority of new phones come with at least six years of OS update support. The policy peaks up to 7 years on flagship devices starting the Galaxy S24 series.
Determining the Android 16’s eligibility for Galaxy isn’t a pretty difficult task. You will surely receive the update if your device is shipped with Android 14. It’s for entry-level phones, while for most there’s no concern for mid-range and flagships.
Samsung Android 16 Eligible Device List
Galaxy S Smartphones:
- Galaxy S22 Series
- Galaxy S23 Series
- Galaxy S24 Series
Galaxy Z Fold and Flip Phones:
- Galaxy Z Fold 4 and Z Flip 4
- Galaxy Z Fold 5 and Z Flip 5
- Galaxy Z Fold 6 and Z Flip 6
Galaxy S FE Phones:
- Galaxy S21 FE
- Galaxy S23 FE
- Galaxy S24 FE
Galaxy A Phones:
- Galaxy A33, A53 and A73
- Galaxy A14, A24, A34 and A54
- Galaxy A15, A25, A35 and A55
- Galaxy A06, A16
Galaxy Tab Tablets:
- Galaxy Tab S8, Tab S8+ and Tab S8 Ultra
- Galaxy Tab S9, Tab S9+ and Tab S9 Ultra
- Galaxy Tab S10+ and Tab S10 Ultra
Note: This is not a final device list nor shared by Samsung. Based on the official software support promise, the above-listed Samsung phones and tablets will surely receive a major OS upgrade in the second half of 2025.
The listing of the S21 FE may have caught your attention due to missing the missing S21 series. For those shocking, the S21 series and S21 FE are eligible for four OS upgrades. The S21 FE launched with Android 12, while the S21 series with Android 11.
Android 16 is the thing of next year, we eagerly await the One UI 7 Beta along with covering the latest insights. The official rollout will commence after unveiling at the Galaxy Unpacked next year, which could fall in late January.