Issues
[Samsung offering FOC Replacement] Galaxy S20 line on display issue spreading
After some Samsung Galaxy S20 series users are continuously getting affected by the green line issue on the display without any kind of external damage or signs of water, Samsung has started repairing Galaxy S20 for free for those affected users.
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According to a Reddit user, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line-on display defect. Here’s how to get your Galaxy S20 repaired.
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Update 1: July 11, 2022
It’s been so long since Samsung Galaxy S20 owners are facing the green line issue with their phones. According to the information, green lines unexpectedly start showing on their phone’s display, even after it has never dropped or is never in contact with water.
This issue is affecting more devices and users are taking different platforms to express their words. We hope that the company will soon acknowledge this problem.
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Original article: May 19, 2022
Samsung Galaxy S20 users have been reporting screen problems as their devices have started showing pink and green lines on their display without any falls or crashes, for some users in India.
A large number of affected customers taking the Samsung community, Twitter, Reddit, and other platforms to communicate the problems that they are facing on their phones. Users are really disappointed and are asking for an early fix.
According to them, the green and pink lines suddenly appeared on their smartphones. Some users are facing this issue since August last year. Whereas, some of these users state that this problem occurred after the Android 12-based One UI 4.1 update on their phones.
The reason for the appearance of lines on the phone is not clear yet. A couple of months ago, the Samsung support team acknowledged the problem and said that the lines appeared during the normal course of usage.
Samsung doesn't take severe yet common issues seriously.
For a company as big as Samsung, that's very shameful & problematic.
Green/pink lines suddenly appeared on the screens of a lot of Galaxy S20 series phones. Users have reported these issues since more than a year ago. pic.twitter.com/mKvhpoWKbw
— Alvin (@sondesix) May 17, 2022
A user even took his phone to a Samsung care center and they advised him to change the screen of their phone, which will cost Rs 15,500, more than 20% of the actual phone’s price. In most cases, the issue is been occurring after the end of the warranty period, which means that if it’s really a screen issue, users will have to provide the full charge for screen repair.
This issue has been occurring on all three Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra smartphones, while the number of Galaxy S20+ users is the highest. All these are the flagship phones with a really high cost, we hope that the company will soon provide a fix.
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If you’re having issues using Android Auto on your Samsung Galaxy phone after the recent November 2024 security update, you’re not alone. The update brought changes to the “Auto Blocker” feature, which could be preventing Android Auto from working when connected via USB.
November 2024 update adjusts the Auto Blocker to block all USB connections except for charging. Through this feature, Samsung aims to improve security. However, it also stops Android Auto from working over a wired connection, but only if you have the Auto Blocker set to “Maximum restrictions” mode.
Fortunately, the Auto Blocker is not enabled by default, so this problem will only affect you if you have already turned on the “Maximum restrictions” setting. If you’ve noticed Android Auto stopped working, you just need to turn it off.
For that, you just need to open Settings on your Samsung phone >> go to Security and Privacy>> tap on Auto Blocker >> turn off the Maximum Restrictions option. Once you do this, Android Auto should work as normal over a wired connection.
If you want to keep using Auto Blocker for extra security, just make sure the “Maximum restrictions” mode is disabled. You may be asked to enter your PIN if you decide to turn off Auto Blocker completely.
If Android Auto stopped working after the November update, it’s worth checking your Auto Blocker settings. It’s an easy fix, and you can still enjoy Android Auto with or without the added security.
Samsung will provide the advanced Auto Blocker feature with One UI 7 update to Galaxy devices.
Samsung One UI 7 will provide extra security with advanced Auto Blocker feature
Users of Samsung Galaxy devices running One UI 6.1.1 are experiencing issues with app installations and updates from the Google Play Store. Many Galaxy users are frustrated because they are unable to install their favorite or essential apps.
Samsung has acknowledged this issue and identified its cause. A Samsung community moderator mentioned that when the app protection setting is enabled, users face problems installing and updating apps from the Google Play Store.
To temporarily resolve this, the moderator has provided a solution. Users can disable the app protection feature in the Device Care settings to get a better experience.
How to disable the App Protection Feature
For that, you just need to follow a few easy steps:
- Open the Settings app on your Galaxy device.
- Scroll down and select Device Care.
- Tap on App Protection to access related settings.
- Tap the More Options icon (represented by three vertical dots)
- Choose App Protection Settings.
Here, you can either disable the entire App Protection setting or opt to turn off the ‘Automatically scan when installing apps’ feature.
In addition, it’s advisable to ensure that your device is running the latest software version. Samsung is working on a software update that aims to further enhance device performance and resolve issues related to app installations.
To check for updates, open Settings >> Software Update >> Download and Install. Keep an eye out for software updates to ensure your device is running at its best.
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Many Samsung users have reported issues with the Samsung Keyboard app after updating to One UI 6.1.1. Some users report that the keyboard stops popping up when needed, causing inconvenience.
Fortunately, Samsung has recognized its Keyboard pop-up issue on Galaxy devices running One UI 6.1.1. This issue may have occurred due to corrupted data in the keyboard app. The company is working to resolve this issue and preparing to release a new software update.
Moreover, the Samsung Community Moderator has shared a temporary solution to help fix this issue. Deleting the Keyboard app’s data might improve the keyboard until a permanent solution is available in future software updates.
Here’s how to delete the Samsung Keyboard app’s data
You can easily clear the data of the Samsung Keyboard to resolve by following a few simple steps:
- Start by going to the Settings app on your device.
- Scroll down and select “Apps.”
- Tap the icon on the right side of the app list to turn on “Show system apps.”
- Find and tap on “Samsung Keyboard” in the list.
- Go to “Storage” and then select the Delete data option.
After doing these steps, check if the keyboard is working properly.
It’s also important to keep your device up to date as Samsung is planning to release a software update that will improve the keyboard’s performance.
To check for updates, open Settings app >> Tap on “Software Update” >> Click on “Download and Install” to see if any updates are available. If any update is available, install it now to enjoy enhanced features.