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Smart Call is an epic feature created by Samsung
You may have obviously got a sudden spam call on your phone while relaxing or in the middle of working. Powered by Hiya, all-new One UI 5-based Samsung Smart Call identifies unknown callers, stops spam and fraud calls and helps businesses connect with their customers.
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Samsung has further enhanced the usability of the Smart Call, thanks to the upcoming Android 13-based One UI 5 update. This feature identifies numbers that are not in your contacts app and lets you block or report the calls. Regardless, the availability of the Smart Call feature varies on network carriers and models.
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Samsung Smart Call Features, by “Hiya”
Stop Spam and Fraud Calls
Available on Samsung devices, the Smart Call function flags calls that are suspected spam or fraud, and lets you easily block or report the number. Most Samsung customers also have the auto-block capability that stops known fraud calls even before coming to your phone.
Identify Unknown Businesses
If you have a Samsung smartphone in hand, you no longer have to wonder if you should pick up an unknown call as Smart Call allows you to know which businesses are calling even when the number isn’t in your contact list.
Connect With Your Customers
Powered by Hiya, the Samsung Smart Call feature can be reached by more customers with features like Branded Call, Secure Call, and reputation management and monitoring.
How to use/enable Smart Call
You can enable and use the Smart Call feature on your Samsung smartphone by navigating to the Phone app, tapping More options (the three vertical dots), and then tapping on Settings. Once done, tap Caller ID and spam protection, and then tap the switch to turn it on.
More features
If you don’t want to be contacted by a specific caller again, tap the Block/Report number option during or after the call that will appear at the bottom of the screen when your phone rings. Besides, you can tap Block number to add the number to your blocked call list.
Aside from this, the Report number option allows you to select a category, such as General Spam, Scam or Fraud, or Telemarketer if you feel the call is fraudulent. After selecting the category, you have to tap on Report to conclude the procedure.
Troubleshoot Smart Call
If you’re receiving an error message when using Smart Call, or the feature is not working on your Samsung phone, you can follow the troubleshooting steps given below. For that, your device may need a software update, or you may need to clear the Phone app’s data.
How to check for updates
As always, navigate to Settings, tap Software updates, and then tap Download and install to check for software updates. On certain network providers, you will need to tap System updates, and then tap Check for system updates.
How to clear the Phone app’s data
- Navigate to the App drawer and open Settings.
- Tap Apps, and then search for and select the Phone app.
- Tap Storage, tap Clear data and then tap OK to confirm.
- Once done, close Settings, and then navigate to the home screen and open the Phone app.
- Tap More options (the three vertical dots).
- Tap Settings, tap Caller ID and spam protection and then tap the switch to turn it on.
Samsung Smart Call App
Samsung users can easily block or report spam calls Smart Call app. It allows users to know who is calling, even if the number is not in their contact list. You can easily block the call when it is spam and then report it and take action. To install this latest update you can visit Galaxy Store or download it directly from here.
Samsung Global Goals app wins Bronze in the “Partnership or Collaboration – Responsible Technology” category of the 4th annual Anthem Awards.
Although the Global Goals app comes pre-loaded in One UI, it often gets overlooked by Samsung users. It’s a dynamic lock screen wallpaper service, that funds UN for Global Goals through ads.
Samsung has crafted the Global Goals app in partnership with UNDP. It empowers millions worldwide to contribute directly to the 17 Sustainable Development Goals, AKA Global Goals.
Anthem Awards is an annual affair, which honoured One UI’s often ignored app with Bronze. It highlights Samsung’s continued dedication to fostering impactful, technology-driven solutions.
“We are truly honored to have our commitment to the Global Goals recognized by the Anthem Awards,” said Stephanie Choi, EVP & Head of Marketing, Mobile eXperience Business at Samsung Electronics.
The platform recognizes initiatives that leverage technology responsibly through strategic partnerships to address societal challenges and promote ethical technology use.
The future of Samsung’s Global Goals app
The South Korean tech giant reiterated its dedication to harnessing the power of technology to inspire collective action, open collaboration, and creating a better future.
As Samsung moves towards 2030 alongside the UNDP, the Global Goals app will remain vital for driving action and progress toward achieving the Global Goals.
Samsung believes wider RCS adoption unites Android (One UI) and iOS users. The company has been working with Google to evolve the next-gen messaging standard. After a long-standing moral fight, Apple adopted RCS across its products.
Apple iOS now supports RCS messaging standards, uniting iPhone users with Android and One UI users. Samsung and Google together worked hard for RCS evolution and ran a campaign #GetTheMessage to put pressure on Apple.
Text messaging has undoubtedly become a key part of how we connect. Rich Communication Services (RCS) is a modern, interoperable standard that evolved in close collaboration between Google and Samsung.
RCS is quickly becoming the universally adopted, modern messaging standard. As the world becomes more interconnected, this open, collaborative approach across the industry will be a key factor in enabling better experiences for all.
RCS unlocks a world of rich, seamless messaging on Android and iOS devices. As it’s now also available on Apple iOS devices, the key advantages of RCS when messaging between Android and iOS devices include:
- High-quality media sharing: Users can send high-resolution images and videos across Android and iOS devices, making sharing special moments in greater detail and clarity easier.
- Text Reactions: Users can react to messages with emoji or other expressions, similar to social media, making conversations more interactive and personal.
- Enhanced group chats: In group chats, users can add or remove other users whether they use Android or iOS.
RCS unites Android, One UI and iOS
RCS expansion to iOS takes the industry one step closer to a universal seamless messaging experience. Samsung has worked closely with Google for years to establish RCS as a universal standard that improves the messaging experience.
“We’ve been working with Google on RCS for years to provide users with a seamless, connected messaging experience,” said Patrick Chomet, EVP and Head of Customer Experience, Mobile eXperience Business at Samsung Electronics.
Android and One UI have united for years and the partnership is reaching new milestones. As Apple iOS 18 supports RCS, rich messaging features are now available beyond the Android and One UI ecosystem when messaging across platforms.
“We have worked hard for years to make RCS the standard for improved cross-platform messaging, and Samsung has been instrumental in the growing adoption of RCS,” said Sameer Samat, President of Android Ecosystem at Google.
Samsung has reportedly signed a contract valued at around $15 million to sell and purchase semiconductor equipment to expand HBM chip production facilities at its Suzhou plant in China.
BusinessKorea reports that Samsung is expanding its investments across HBM facilities. The company aims to strengthen its advanced semiconductor packaging to lead the supply chain.
Eying the HBM4 chip boom, the Korean tech giant is focusing on enhancing its packaging capabilities to secure future technological competitiveness and narrow the gap with SK Hynix.
KEDGlobal revealed that Tesla asked Samsung and SK Hynix to supply HBM4 samples. The US EV maker could choose either Samsung or SK Hynix as its HBM4 supplier after testing samples.
Pay attention, packaging includes the tech and processes for shaping semiconductor chips to fit the devices they will be mounted on – making it an important aspect of development and production.
Notably, the Suzhou China facility is currently Samsung’s test and packaging production base outside Korea. Increased investment is seen as a choice for innovation in packaging processes and production efficiency.
Apart from this, the company is also ramping up its packaging production bases in Korea. Samsung has recently signed an investment agreement with South Chungcheong Province and Cheonan City.