[Samsung offering FOC Replacement] Galaxy S20 line on display issue spreading

After some Samsung Galaxy S20 series users are continuously getting affected by the green line issue on the display without any kind of external damage or signs of water, Samsung has started repairing Galaxy S20 for free for those affected users.

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According to a Reddit user, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line-on display defect. Here’s how to get your Galaxy S20 repaired.

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Update 1: July 11, 2022

It’s been so long since Samsung Galaxy S20 owners are facing the green line issue with their phones. According to the information, green lines unexpectedly start showing on their phone’s display, even after it has never dropped or is never in contact with water.

This issue is affecting more devices and users are taking different platforms to express their words. We hope that the company will soon acknowledge this problem.

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Original article: May 19, 2022

Samsung Galaxy S20 users have been reporting screen problems as their devices have started showing pink and green lines on their display without any falls or crashes, for some users in India.

A large number of affected customers taking the Samsung community, Twitter, Reddit, and other platforms to communicate the problems that they are facing on their phones. Users are really disappointed and are asking for an early fix.

According to them, the green and pink lines suddenly appeared on their smartphones. Some users are facing this issue since August last year. Whereas, some of these users state that this problem occurred after the Android 12-based One UI 4.1 update on their phones.

The reason for the appearance of lines on the phone is not clear yet. A couple of months ago, the Samsung support team acknowledged the problem and said that the lines appeared during the normal course of usage.

A user even took his phone to a Samsung care center and they advised him to change the screen of their phone, which will cost Rs 15,500, more than 20% of the actual phone’s price. In most cases, the issue is been occurring after the end of the warranty period, which means that if it’s really a screen issue, users will have to provide the full charge for screen repair.

This issue has been occurring on all three Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra smartphones, while the number of Galaxy S20+ users is the highest. All these are the flagship phones with a really high cost, we hope that the company will soon provide a fix.

Source – 1, 2, 3, 4