Issues
Samsung is repairing Galaxy S20 ‘line on display’ issue for free of cost
Some Samsung Galaxy S20 series units are continuously getting affected by a “line-on display issue” even without any kind of external damage or signs of water. Well, Samsung has reportedly started repairing Galaxy S20 for free affected by a “line on display” issue.
According to a banner shared by a user on Reddit, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line on display defect. It mentions “guide/educate all service engineers about the FOC screen replacement policy”.
Following this, the Galaxy S20+ smartphone consumers with a “line on display” defect can visit the nearby Samsung service center and let them know about the issue. The engineers should accept your request of replacing the display of the affected model free of cost.
It’s worth mentioning that Samsung is currently repairing only the Galaxy S20+ models having the mentioned screen defect. However, there’s no information about the other two variants – Galaxy S20 and Galaxy S20 Ultra, well, those devices might not be having such issues.
In the guideline document, Samsung noted that it is repairing the Galaxy S20+ screens for only one time free of cost replacement as there’re no signs of external damage of water insertion through ports. Impressively, devices out of warranty will also be repaired for free, but only for one time until December 31st.
Aside from India, we haven’t seen such kind of guideline or notification from Samsung or consumers regarding the replacement of the Galaxy S20+ screens. You can check Samsung India’s statement (mentioned in the document image shared by user) below.
“To support the customers, it is decided to consider this (line on display) issue for only one time FOC (free of cost) replacement of OCTA assembly along with Battery in above said (Galaxy S20+ 5G) until 31st December 2022.”
Credits – titan_quasar
Issues
Samsung Notes not working properly? Here’s how to restore search and drawing functions
Samsung has acknowledged issues with the Samsung Notes app, specifically regarding the drawing function and search functionality. Several users have reported that the app crashes when using the drawing feature, and the search function may fail to work in some notes.
Notably, Samsung Notes issues are affecting Galaxy devices running One UI on Android 14. These issues are causing inconvenience for users who are unable to use the app’s features properly.
Fortunately, a community moderator has shared temporary solutions to resolve the search function and drawing functions issues of the Samsung Notes.
Samsung recommends creating a copy of the note where the search feature isn’t functioning to temporarily fix the issue of the search function not working in some notes.
How to create copy:
To create a copy, you just need to follow a few steps:
- Open the Samsung Notes app.
- Find and long press on the note where the search function is not working.
- Select the See more option at the bottom, then choose Create a copy of note.
This will create a duplicate of the note, which should allow the search function to work properly in the new copy.
Samsung is aware of the app terminating when using the drawing function, and the team is working on a fix. To address these issues, the company will soon release a fresh version of the Samsung Notes app.
To ensure you’re using the latest version and benefit from any available improvements, follow these steps to update the app. Open Galaxy Store app >> Search for Samsung Notes >> If an update is available, select Update. By updating the app, you should see improved performance, including fixes for the drawing function and other stability improvements.
Issues
Galaxy S23 Dolby Atmos audio quality drops after One UI 6.1.1, fix coming soon
After installing the One UI 6.1.1 update, several Samsung Galaxy S23 users have noticed a drop in audio quality, especially with Dolby Atmos. Users reported that the audio now sounds “tinny and washed out,” which used to be a clear and rich sound before the update.
At first, Samsung denied there was a problem. However, as more and more people reported the same issue, Samsung finally acknowledged that something was causing the issue.
Samsung has explained that the issue was caused by a change in the Dolby Atmos software. The update moved from Dolby Atmos version 3.10 to 3.12. This update was intended to enhance the 360 Audio feature. Unfortunately, it also affected the overall sound quality, which some users found disappointing.
Further, the Korean tech giant has mentioned that the new audio tuning may sound less clear or less punchy compared to what users were used to with the previous version of Dolby Atmos.
Samsung confirmed that it has communicated the issue to Dolby and is actively working on a fix. The two companies are working together to release an updated version of the Dolby Atmos library to fix the issue.
Users were expecting that the issue would be solved in the November 2024 security update, but so far, that hasn’t happened. Samsung has not yet given a specific date for when the fix will arrive, but they are aware of the issue and are working on a solution.
In the meantime, Galaxy S23 users who are experiencing the audio issue are advised to stay tuned for future updates that may address this issue.
Samsung Galaxy S23 with One UI 7 hits new performance benchmarks
Issues
Update Samsung Health Monitor to fix app freezing issues
Some users are facing issues with the Samsung Health Monitor app, like freezing or not working properly. Some old versions of the app, especially version 1.3.5.006, have been causing issues.
Fortunately, Samsung has acknowledged the freezing problem of the Health Monitor app and released an update to fix it. If you are facing issues with this app, then install the latest update now to get the app back to normal.
Updating the app helps fix the freezing problem and gives users access to the latest features, bug fixes, and improvements. It’s also important for users to make sure their phone’s software is up to date, as outdated phone software can cause problems with apps.
Here’s how to update:
To fix the freezing issue, the Samsung Health Monitor app needs to be updated to the latest version. For that, you just need to follow a few steps:
- Open the Galaxy Store app on your Samsung device.
- In the search bar of the Galaxy Store, type “Samsung Health Monitor” to find the app.
- If there’s an update available, users will see an option to Update. Tap on it to start downloading the latest version.
- Once the update is installed, the Samsung Health Monitor app should work better with fewer freezing issues.
If users still experience freezing after updating the app, they should check if their phone’s software is updated.
Notably, Samsung announced that Galaxy users with smartphones running Android 11 or older will no longer be able to use some important features of the Health app as the company is going to end support for Android 11 or earlier devices.
Samsung Health Monitor app ends support for Android 11 and older phones this December