Issues
Samsung One UI 5.0 Bugs, Issues and Fixes [Android 13]
Samsung One UI 5.0 Bugs and Issues will be mentioned here on a regular basis as soon as any new emerges. Aside from details of bugs and issues, we will try to provide fixes and temporary solutions, so you can continue using your Samsung phone seamlessly.
Rolling back to the stable One UI 4.1 is the perfect way to get rid of all the bugs and issues haunting the One UI 5.0 Beta version, however, you will no longer able to experience the new Samsung Android 13 features. Meanwhile, you can help Samsung to fix the One UI 5.0 problems by giving the feedback through Members app.
Samsung One UI 5.0 Bugs and Issues
- GPay, Samsung Pay not working – More details
- Good Lock unplugged – More details
- Google Clock working abnormally – More details
- Call Screen not active in the US – More details
- A Quick Settings toggle removed – More details
- Reminders app crashing – Report
- Camera Cutout feature not working – More details
How to report errors of One UI 5.0 Beta
After installing the Android 13-based One UI 5.0 Beta software, you should share your feedback on a regular basis which helps the company to bring stability to the firmware. To do you, simply, open the Samsung Members app, and select “Beta feedback > Send feedback”.
List: Samsung apps got Android 13 One UI 5.0 support
- Blockchain Wallet
- One Hand Operation +
- Settings
- Samsung My Files
- Samsung Air Command
- Samsung Multi Connectivity
- One UI Home
- Samsung Members
- Samsung Camera
- Samsung Media and devices
- Samsung Edge Panels
Bugs, Issues, Acknowledgements, Fixes
- Camera Cutout feature is not working [Updated: Sep 19]
After installing the One UI 5.0 beta update on the Galaxy S22 Ultra smartphone, a new bug has been noted i.e. the camera cutout feature is not working even after turning on the hide option. It means that the camera cutout area is not covered by the black bar. Read more
- Reminders app crashing on long sound [Updated: Sep. 16]
Samsung consumer owning a Galaxy S22 series phone reported having issues with Reminders app on the One UI 5.0 Beta. The user reported that the Reminders app crashes every time when it plays a long sound, while clearing the app’s data and cache don’t fix the issue.
- Samsung releases second One UI 5.0 Beta [Updated: Aug. 26]
With One UI 5.0 Beta 2, Samsung’s providing fixes for different kinds of bugs and issues that have been reported by the Galaxy S22, S22 Plus and S22 Ultra users. We are mentioning the complete changelog below, so you can have a better idea over the recent development.
- Added Bixby Routine Life Style Mode
- Fixed the issue that occurs sometimes on the HOME screen
- Fixed the issue that cannot be automatically rotated sometimes
- Modified SPen’s breakdown
- Fixed the issues that does not operate copying/forwarding in the Samsung, Message app
- Fixed the issue for shared link sometimes
- Fixed the issue that appears to be empty on the quick panel notification window
- Fixed the issue that cannot be unlocked by lock screens/patterns
- Fixed the issue that cut off during screen capture
- Fixed the issue that does not operate power saving mode
- Fixed the issue that an app media player on the lock screen is not displayed
- Adjustment of touch sensitivity
- Fixed the problems related to Bixby Routine
- Google Clock working abnormally [Updated: Aug. 15]
Some users are having issues while using the Google Clock app on One UI 5.0 Beta firmware. The app’s some functionalities are not working due to lack of certification, which includes auto-screen wake while ringing alarm.
- Call Screen is not available in the US [Updated: Aug. 09]
Samsung One UI 5.0 changelog mentions the Call Screen feature, which is available for Google Pixel smartphones as well, however, it’s not activated for US consumers. Read more
- Good Lock not working [Updated: Aug. 09]
Good Lock is an app that works under the One UI ecosystem, the Android 13-based One UI 5.0 Beta doesn’t support the customization suite because of compatibility issues with the new operating system. Read more here
- RCS Messaging is broken in Beta 1 [Updated: Aug. 09]
Some Galaxy S22 series consumers reported having issues while using the RCS Messaging feature in the United States. Samsung moderator provided a way to quickly fix the error, check you can check below:
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- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An ‘Installing system update’ message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight the Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
- Android System Intelligence [Updated: Aug. 09]
Android System Intelligence is a system component that powers intelligent features across Android, whilst keeping your data private such as Live Caption, Screen Attention, App Predictions, and Smart text selection. Users reported that they are no longer able to install the Android System Intelligence app.
- One UI Home app crashing [Updated: Aug. 09]
In case Samsung’s stock launcher app – One UI Home keeps crashing after the Android 13-based One UI 5.0 Beta installation, you can fix it through the steps following below:
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- To fix the One UI Home keeps crashing, or force closing issue on the One UI 5 Beta, just head towards the system Settings > Applications. Now, click the Sort icon on the right side of the app list and select the One UI Home app.
- Now, open the storage options of One UI Home and delete the app data and cache. Similarly, delete the cache of the Samsung Experience Service app & System UI, if it exists as well as clean the cache data through recovery mode.
- One UI 5.0 removed a Quick Settings toggle [Updated: Aug. 09]
When the user swipes down from the homescreen once, the One UI 4.1 shows 6 Quick Settings toggle, while, there are just 5 toggles in the One UI 5.0 Beta.
- Samsung Pay, Google Pay not working [Updated: Aug. 05]
Before installing the One UI 5.0 Beta, keep in mind that after this beta update, contactless payments like Samsung Pay and Google Pay may stop working as well as some functions of third-party apps may also be unavailable. Read more here
- Notification problem [via RPRNA]
Samsung’s new One UI 5.0 software is showing the notifications with a short delay, as reported by consumers. Moreover, some users also reported that the Notification panel doesn’t appear for any app, however, it’s just an occasional problem, not regular.
- Recents [via RPRNA]
Usually, we use our phone in Portrait orientation, and even some of us restrict auto screen orientation, however, the One UI 5.0 Beta update seems to be forcing users to check Recent Apps only in landscape mode.
- Battery Drain [via RPRNA]
Beta software unquestionably brings some bugs and issues, in which battery draining is the most common, and the same was reported by One UI 5.0 Beta testers. Hoping, the company will fix it on a priority basis.
- Google Drive [via RPRNA]
Google Drive is a Google Workspace app that offers you up to 15GB of cloud storage for free. It is one of the most used apps by users, which is also got affected by One UI 5.0. Some Google Drive users reportedly facing issues when uploading files like videos and images on the platform even with high internet speed.
Several Samsung Galaxy users are facing issues with the Edge Lighting feature after updating to One UI 6.1.1. This issue has caused inconvenience and frustration for those who rely on these features for notifications.
According to some reports in the community, the Samsung Edge Lighting feature stops working after the One UI 6.1.1 update. Users have to either erase or disable the Edge Lighting+ app to get it back.
Fortunately, Samsung has acknowledged the Edge Lighting+ issue and apologized for the problem it has caused. The community moderator has confirmed that Samsung is aware of the issue and is working on a solution.
The company plans to improve the compatibility between the Edge Lighting feature and the Edge Lighting+ Good Lock app in an upcoming software update, which should allow both features to work together without needing to turn one off.
However, the community moderator has also mentioned that it’s difficult to give a specific timeline for when this update will be available. The schedule for software updates can change for various circumstances.
Users are advised to be patient as Samsung works on resolving the issue and a new software update will be soon available with a fix.
For now, affected users can disable Edge Lighting+ to use Edge Lighting functionality. While this is not a permanent solution, it allows users to continue receiving notifications until the official fix is released.
If your Samsung phone’s home screen is freezing or rebooting after updating to One UI 6.1.1, you’re not alone. Many Samsung users are facing issues where their home screen is not functioning properly. This problem is particularly frustrating for people as it hinders a good user experience.
One of the reasons for crashing or freezing is that changing or disabling system apps through development mode or certain apps might affect the Home screen on your Samsung smartphone. When essential system components are altered, it can cause instability.
Fortunately, Samsung has shared a solution for this issue. To address and potentially resolve it, users can try resetting the app settings.
Here’s how you do this:
- Navigate to the device’s Settings menu.
- Go to the ‘Apps’ section.
- Tap the three vertical dots located at the top right corner of the screen to open more options.
- Select ‘Reset app settings’ from the dropdown menu.
It is important to note that resetting app settings will restore all app preferences to their default state. This means that notification settings and default app choices will be reset. Users need to set these settings according to their preferences.
If the issue persists despite resetting app settings, or if you encounter any other inconveniences, you can contact the Samsung customer service call center at 1588-3366. The support team can provide expert guidance to help resolve the problem effectively.
WhatsApp has released an essential update for its beta users, which fixes an issue with locked chats and filters. The new update is available through version 2.24.19.35 on the Google Play Beta Program.
The fresh beta update addresses an issue found in the previous beta version, 2.24.19.16. This beta version brought the Meta AI Assistant feature to help businesses by providing personalized insights and creating content for their catalogs, including images and ads.
However, users of this update encountered a major issue as the locked chats and chat filters stopped working properly. Mainly, users found that locked chats were missing from their interface, and they could not use filters to manage their conversations.
Several WhatsApp beta testers tried to fix the problem by restarting their devices or force-stopping the app, but these actions did not resolve the issue. This bug makes it difficult to access important conversations and navigate through messages.
Fortunately, WhatsApp has now fixed the issue with locked chats and filters through its latest beta update. After installing this update, users can once again access their locked chats and use chat filters.
If you are also testing the WhatsApp beta version on your Android devices, install the latest update to enjoy a smoother and error-free experience.
WhatsApp bringing new feature to easily transfer community ownership