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Samsung starts cost-saving broken ‘LCD glass’ replacement program for Galaxy S and Note phones in Canada

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On October 5, Samsung officially launched the LCD Glass Panel Replacement Program in Canada. This program is a new repair service that serves as a more environmentally conscious option for replacing LCD screens on select Galaxy devices.

Through the LCD Glass Panel Replacement Program, Samsung Canada gives yet another commitment to improving sustainability across all of its operations, products, and services to offer customers a cost-effective option for screen repair service.

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Samsung’s LCD Glass Panel Replacement Program provides consumers with high-quality repair service, which will replace a damaged LCD glass on their (qualified) Galaxy smartphone instead of having to replace the complete LCD module.

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Meanwhile, it’s important to mention that the service is available for specific models that are activated in Canada. In order to qualify for screen glass repair, the device cannot have:

  1. A damaged frame or swelling of the battery
  2. Any other hardware failures (detected during the triage process)
  3. Eligible devices – Galaxy S and Galaxy Note

In case your damaged Galaxy device doesn’t qualify for screen glass repair, Samsung’s authorized service center will contact you and share alternative solutions to get the device repaired. This event ensures minimizing the environmental impact of completing repairs by using fewer parts.

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