Issues
Samsung Galaxy Watch connectivity issue emerges with Wearable app in One UI 5.0 Beta [Updated]
Updates are added at the bottom…
Samsung’s Galaxy Wearable is an application that connects your Galaxy Watch and Galaxy Buds to your smartphone so that you can manage and monitor your wearable device through your phone. However, many Galaxy wearable app users are facing connectivity problems after installing One UI 5.0 Beta builds.
Android 13 is now official for Pixel and some other brands’ smartphones. But Samsung is still running the Android 13-based One UI 5.0 Beta program for eligible Galaxy device owners. This upgrade brings a handful of new features and improvements over the previous version but such issues are highly affecting users’ experience.
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In the recent few days, various Samsung Galaxy Wearable app customers have reached the Samsung Members community to report that the application is not working properly. According to the reports, users are not able to connect their wearable devices to their phones as the connections and disconnections are being repeated over and over again.
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Once disconnected and try to connect it again, it works normally for some seconds. But later an error occurs that says the wearable cannot be connected. Well, this issue is arising in both Galaxy Watch and Galaxy Buds for their respective users.
It is worth mentioning that the Galaxy Wearable connectivity issue is appearing after switching to the One UI 5.0 Beta version on either Galaxy S22, Galaxy S21, Galaxy S20, or Galaxy A52 devices. And, the reason behind this is not clear yet.
On the other hand, the Samsung community’s beta operation manager has responded to users’ concerns. But he did not mention the reason due to which this problem is happening nor he has told how it can be fixed or when it will be fixed.
Well, this is not the first problem that One UI 5.0 beta testers are reporting, earlier users also told about many other problems such as home crashing, bad animation, object eraser not working, screen blackening, and more.
Moving on, Samsung’s Android 13-based One UI 5.0 builds are currently in the beta phase, which means there is no guarantee for its stability so you can not blame the manufacturers for such issues. The company is continuously working on improving the One UI software and as it has resolved many old One UI issues, it will continue to do so.
It is possible that Samsung will bring a fix for this issue in the next beta or stable One UI 5.0 update. The problem seems annoying for the users but customers might have to compromise with the Galaxy Wearable app features and functions until the next One UI 5.0 builds will release.
Furthermore, currently, there’s no plan for Samsung’s next step. Meanwhile, the stable One UI 5.0 will unveil at Samsung Developer Conference which will happen on October 12. Possibly, the company could also start the stable version rollout on the same day, at least for Galaxy S22 series phones.
And, it is expected that the Korean company will solve all the major and minor issues that users are currently facing on the beta builds through the stable release. In addition, it will further introduce new features and enhancements to the devices.
Update 2: Oct. 08
Samsung seeded the fourth One UI 5.0 Beta update for the Galaxy S22 series devices. The changelog didn’t specifically mention bug fixes for Galaxy Watch connectivity issues and Galaxy Wearable app crashing. As result, consumers are still facing connectivity issue with Galaxy smartwatches.
Update 1: Sep. 30
Apart from Galaxy Watch series device users, the Gear S3 also reportedly has the same connectivity issues. The beta operation manager recommended users send an error log, which suggests that the company will fix this issue with the next Beta build.