Here’s how to use self diagnosis function on Samsung Galaxy Watch 5, Watch 4

Samsung provides a self-diagnosis function for the Galaxy Watch to check on the health of your watch. Earlier this year, the company released a major update for the Samsung Galaxy Watch 4 and Galaxy Watch 5 that added self-diagnosis and camera controller functions.

To check for problems when using your Samsung Galaxy device, you can use the self-diagnosis function to test your device itself. Self-diagnosis allows you to test your device directly and fix simple problems yourself.

It is worth mentioning that the Self-diagnosis function is only available for Samsung Galaxy Watch 4, Galaxy Watch Classic, Galaxy Watch 5, and Galaxy Watch 5 Pro.

Let’s see how to use the Self-diagnosis function on your eligible Galaxy Watch.

Before your start Self Diagnosis

Before starting the self-diagnosis, it is mandatory to update the following three things to the latest version.

• Samsung Members App
• Samsung Wearable App
• Samsung Galaxy Watch 4/5  software

If these three things are updated or have just been updated, then restart the mobile once.

How to use Samsung Galaxy Watch Self-diagnosis function?

• Open the Samsung Members app on your Galaxy smartphone.

• Press on the Support menu located at the bottom right corner.

• Select the device to be diagnosed in Connected Device Diagnosis.

• Now, you can see the self-diagnosis test screen.

• You can test them individually by selecting the icon for the features you think are problematic and want to diagnose.

After the self-diagnosis, a check icon will appear on the feature icon if it doesn’t have a problem, and an exclamation mark will appear for any feature that has a problem or hasn’t been tested.

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If you click on the icon, you can see the details of the diagnosis. If you want to see questions and solutions related to that issue, you can click View-related FAQs to view the content.

If the problem persists after performing the self-diagnosis and corrective action in case of abnormality or problem with the Galaxy device, visit the nearest Samsung service center to have the device checked.