Here’s what to do if your Samsung smartphone battery is not charging

Nowadays in the era of regular mobile usage battery draining problem is common which we can fix by enabling and disabling some functions. But if your Samsung smartphone battery is not charging then it is a big problem because now you are not able to use your smartphone.

Here you can see some measures if your Samsung smartphone battery is not charging. Let us tell you that if you are facing such issues, then there may be some error in the battery, charger, charging cradle, or mobile phone charging terminal.

Firstly, check the battery charging time of your smartphone through the Settings app then tap on the Battery option under Battery and Device care section.

Condition 1: If the battery is not charging, the charging speed is slow, or the battery life is shortened

If the temperature rises above a certain level or if heat occurs, charging may not be possible or the charging speed may be slow. In that case, wait until the temperature cools down and charge again after a while.

Still, if you suspect performance degradation, such as frequent failure to charge or reduced usage time, inspection at the nearest service center is necessary.

Remember that the warranty period of the battery is 1 year and if the battery is found defective through diagnosis by an engineer at the center, the battery will be replaced free of charge within the warranty period.

Condition 2: The charger is abnormal (failed) or there is another object on the charging terminal

For that, you can self-diagnose wired/wireless chargers. To do so, follow the steps mentioned below.

• Open the Samsung Members app on your Galaxy smartphone.

• Press on the Support menu located at the bottom right corner.

• Press on the Phone diagnostics option.

• Scroll down and click on Cable charging / Wireless charging
  *Note: Make sure to charge your smartphone with cable or wireless charger while you are testing.

After the self-diagnosis, a check icon will appear on the feature icon if it doesn’t have a problem, and an exclamation mark will appear for any feature that has a problem or hasn’t been tested.

Due to some objects on the charging terminal of the mobile phone or on the charger terminal, charging may not be possible. In this case, check if there is any matter on the charging terminal, clean it with a soft brush, and then try charging again.

If the battery does not charge even after removing the foreign material, please visit the nearest service center.