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Samsung achieves unprecedented 5-year streak as ‘Best in Home Appliances’ in 2023 KS-CQI
Samsung announced that it has been selected as the best company in the home appliance category for 5 consecutive years in the 2023 Call Center Quality Index (KS-CQI). This is a remarkable record, having been selected as the best company 11 times out of 12 surveys since the survey was introduced in 2012.
For your info, the “Call Center Quality Index” is a system that measures call center service quality and customer satisfaction for 217 companies in 54 industries. Samsung Service swept first place in major service quality surveys this year, proving that it is Korea’s best service specialist company.
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Samsung Service places customer satisfaction as its top priority and provides differentiated consultation services such as quick and accurate remote consultation, customized consultation for disabled customers, and high-quality technical consultation.
Samsung Galaxy A16 will be announced soon in LTE and 5G options. As we await the official unveiling, the phone appeared on the FCC platform. The 5G variant is also spotted on the TUV Rheinland listing, revealing key specs.
FCC listing revealed Galaxy A16 4G’s Mac address, Wi-Fi Mac Address, and serial number. The handset carries an A3LSMA165M FCC ID that will be equipped with connectivity features such as 5G, LTE, NFC, Bluetooth, and GPS.
The listing also suggests the charger will have the model number EP-TA800 and the data cable EP-DN980. Meanwhile, the TUV Rheinland database revealed that both phones will support 25W fast charging at 9V and 2.77A.
The 5G model carries the SM-A166B/DS model number and A3LSMA166M FCC ID. The phone will have 5G, 4G LTE, Wi-Fi, Bluetooth, and NFC. The sketch aligns with the design revealed in CAD renders, suggesting triple rear cameras.
Both LTE and 5G variants may come with a rated battery of 4860mAh and 5,000mAh typical. We are already aware of the nearly final design and specifications of the devices. Key Island will also be slapped surrounding the volume rockers.
The 5G model could use Exynos 1330 chip and LTE could get power from MediaTek Dimensity 6300. Both network variants will boot Android 14-based One UI 6.1 out of the box, featuring up to six years of software updates support.
Samsung officially launched the Galaxy S24 FE. The company’s latest Fan Edition will be available for order starting October 3, in the Blue, Graphite, Gray, Mint, and Yellow colors.
The new Samsung Galaxy S24 FE packs pro-grade hardware and Galaxy AI capabilities. There are many striking upgrades that make it comparable to the Galaxy S24 flagship.
Apple just launched the iPhone 16 after Google’s Pixel 9 unveiling. The Galaxy S24 FE can’t be considered non-flagship, thanks to Samsung’s approach to bring massive upgrades.
The smartphone sports a 6.7-inch FHD+ Dynamic AMOLED 2x display with 120Hz adaptive refresh rate and Vision Booster.
The handset comes with a 12MP ultrawide, a 50MP primary, and an 8MP telephoto camera with 3x optical zoom. On the front, it has a 10MP camera that resists inside the Infinity-O cutout.
Samsung confirms the Exynos 2400e processor that is made using 4nm process tech. Three storage configurations will be available for purchase including 128GB, 256GB, and 512GB – all paired with 8GB RAM.
It has a 4700mAh battery, which can be charged up to 50% in around 30 minutes with a 25W adapter. It also features fast wireless charging and wireless powershare features.
It boots Android 14-based One UI 6.1, bringing all the amazing bells and whistles of the new OS. Surprisingly, it is supported by seven years of OS and security updates so it won’t miss out on new features.
It is a 5G-supported smartphone that also has WiFi 6E technology. Security features include Auto Blocker, Samsung Knox, Samsung Knox Vault, Samsung Knox Matrix, and Passkey.
As leaked earlier, the Galaxy S24 FE costs $649 for 128GB and $709 for 256GB variant in the US. You can get up to $400 instant trade-in credit apart from Education, Govt and Military offers.
The new Tesla wireless portable charger is the ultimate solution for Samsung and Apple devices. The famous EV firm introduced a new wireless charger for mobile devices – available for purchase in the US for $95.
The new Tesla product is available across the US and Canada, costing $95 and $120, respectively. Nevertheless, the new Wireless Portable Charger cannot be shipped to Puerto Rico, Alaska, the Virgin Islands, or Hawaii.
Flagship Samsung and Apple devices support Qi-enabled charging solutions. Both firms have a pretty useful array of wireless chargers. Tesla’s charger comes as a unique solution, providing a wireless output of up to 15W.
Tesla wireless portable charger lets you charge up to two devices at the same time. It supports QI-enabled devices including phones and earbuds. Tesla’s charging solution is lightweight and powerful with an Alcantara suede base.
Its magnetic, hinged design allows devices to stand up while charging for easy use with indicator lights to show your state of charge. It also has an integrated USB-C charging cable so you can charge your devices while on the go.
The company notes that the Wireless Portable Charger can be recharged using Tesla’s charging pad or the USB-C output. It features a 5000mAh battery capacity, doubling as a battery pack for urgent mobile charging needs.
Key features:
- Magnetic, wireless charging
- 5000mAH battery capacity
- 5V/3A max simultaneous output
- Charges up to 2 devices at once
- USB-C output
- USB-C integrated cable
- Wireless receiver for charging in your Tesla