Issues
Latest One UI 6 Beta causes touch issues in Galaxy S23 Ultra’s Gallery app
![Samsung Gallery AUgust 2024 update](https://www.sammyfans.com/wp-content/uploads/2023/02/Samsung-apps.jpg)
Samsung Galaxy S23, Galaxy S23 Plus, and Galaxy S23 Ultra smartphones are currently testing the One UI 6 Beta 6 update and these devices will get the stable update first. However, some users who are testing the beta version of One UI 6 have reported a touch issue that affects the Gallery app.
According to a video shared by tipster @UniverseIce on Twitter, the Galaxy S23 Ultra fails to register touch inputs when trying to switch between photos in the Gallery’s Album section.
To switch between photos, a user has to tap twice or more to open another photo, even if they are not swiping too fast. The tipster claims that this issue has been present since the sixth beta of One UI 6 and has not been fixed yet.
This is not the first time that Galaxy S23 Ultra users have faced touch problems on One UI 6 beta. Earlier, some users reported that the screen became unresponsive when using gestures to navigate the device. However, it looks like the Galaxy S23 series still needs some polishing before it can take advantage of One UI 6 stable update.
Samsung has not yet officially acknowledged these issues or provided any solutions for them, hopefully, the company will soon provide a solution for this touch issue.
One UI 6 new problems appear!
The touch failure of Galaxy S23 Ultra One UI 6 Beta6 also appeared in the photo album. As long as we use the slide gesture to exit the current photo and open other photos immediately, you will find that even if I don't operate so fast and touch the… pic.twitter.com/tgv3iHg405— ICE UNIVERSE (@UniverseIce) October 11, 2023
Apps
Facing Google Maps app crashes on Android? Try this quick fix
![Google Maps Crashing issues](https://www.sammyfans.com/wp-content/uploads/2024/02/Gooogle-apps.jpg)
Several Android users have recently reported that Google Maps keeps crashing. The issue affects Android users using both stable and beta versions of the app, specifically with versions 11.144.x and 11.145.x.
Users on various Android devices including Pixel and Samsung Galaxy phones have noted that Google Maps opens normally but then closes suddenly after a few seconds. This makes the app unusable for checking maps or getting directions.
Notably, the issue seems to be more common for those on the Android 15 Beta, though people with the stable version are also facing the same.
If you’re experiencing this issue, you can try a temporary solution to fix it. You can uninstall recent updates of Google Maps, just need to go to the App info page, and tap on the Uninstall updates option and this may help to fix.
Since Google Maps is often preinstalled on devices, you can’t completely uninstall it. Older versions of the app don’t seem to have this problem, so rolling back to a previous version could be a solution for now.
As of now, Google hasn’t acknowledged the issue or commented on releasing a fix. Not everyone is having this issue, so if your Google Maps is still working, that’s good. If you facing the Google Maps issue, you need to pause updates until this issue is resolved. Stay tuned for updates from Google for a permanent solution.
Issues
Here’s how to fix Recent Apps button issue on Samsung devices
![Samsung Customization service september 2024 update](https://www.sammyfans.com/wp-content/uploads/2023/03/galaxy-s23-ultra-home-screen-img.jpg)
If you’re experiencing issues with the Recent Apps button on your Samsung device, you’re not alone. Samsung has already acknowledged the issue and shared a solution to resolve it.
Recently, some users have reported that the Recent Apps button stops working intermittently on their Samsung devices. This causes inconvenience amount users to check and open recent apps.
Fortunately, there are some easy steps you can take to fix this problem. You can temporarily resolve this issue by force-stopping the ‘One UI Home’ app. This can help reset the app and potentially fix the problem.
For that, you just need to follow the below-given steps:
- Go to the Settings on your device.
- Tap on ‘Apps’ to see a list of installed apps.
- Find and select the ‘One UI Home’ app.
- Tap the ‘Force Stop’ button at the bottom of the screen and confirm the action.
Notably, force-stopping the app may temporarily resolve the issue, but it is not a permanent solution. So, for a long-term resolution, ensure that your Galaxy device is running the latest software. However, Samsung is working on updates to address this issue, so keeping your device updated can help resolve the problem.
To check and install the update, you just need to open Settings >> Software Update >> Download and install.
Issues
Samsung plans to fix Galaxy Buds 3 Pro muffled sound issue in new update
![Samsung Galaxy Buds 2 Pro Manager update](https://www.sammyfans.com/wp-content/uploads/2024/07/Samsung-Galaxy-Buds-3-series-2.jpg)
Samsung is aware of the issue related to the sound quality of the Galaxy Buds 3 Pro when using the “Concert Hall” feature in the Sound Assistant app. Some people have noticed that the sound becomes muffled and distorted, especially with music that has a lot of bass. This problem only occurs when the “Concert Hall” mode is turned off.
Users of the Galaxy Buds 3 Pro reported that the issue is related to the software of the Buds, not a hardware problem. However, users of other devices, like the 2nd generation AirPods, don’t seem to have the same issue, which shows the issue is specific to how the Sound Assistant app works with the Buds Pro 3.
According to the community moderator, Samsung will resolve the Galaxy Buds 3 Pro sound quality issue with a new software update. It means a quick fix through an app update isn’t possible.
In the meantime, Samsung recommends turning off the “Concert Hall” feature to improve sound quality. The company is working to fix the issue soon.
The Korean tech giant plans to include a solution in the next software update for the Galaxy Buds Pro 3. The team is making sure the “Concert Hall” feature works better after future updates.