Samsung stops blocking illegally imported Galaxy phones in Mexico

Samsung stopped punishing illegally imported Galaxy phones in Mexico, following the local govt’s order. Recently, the government of Mexico asked smartphone makers including Samsung to stop blocking products purchased through Gray markets.

Earlier, reports popped up that Motorola and ZTE are remotely blocking illegally imported variants in Mexico. Moving on, Samsung has also announced to begin blocking such illegally imported smartphones. However, the govt’s order apparently saved importers and buyers of the devices.

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Additionally, local media reports that the Mexican govt asked smartphone brands to form a working group in which the agencies, brands, and other partners can identify measures to face the challenges posed by the smartphone gray market while safeguarding the rights of consumers at all times.

Samsung’s press release reads [Source]:

At Samsung Electronics Mexico, we are committed to our consumers and to unrestricted compliance with the regulatory framework, as well as to communication and active participation with government institutions.

In this sense, and in line with the request made by Profeco together with the IFT; We will suspend the blocking of cell phones from the gray market.

Likewise, we express our willingness and interest in participating in the working groups, in order to find, together with the authorities and other participants in our sector, the best solution to address the problems generated by the gray market in Mexico.