Samsung
Samsung Everywhere campaign is a game-changer
Samsung Everywhere campaign officially launched in Canada. It comes with all service and care offerings to Canadians, helping them resolve their issues quickly. It’s a game-changer service, which Samsung should avail internationally.
Ways Samsung Service supports Canadians include:
24/7 Remote Support
For quick, seamless service that fits into a busy schedule, Samsung offers 24/7 remote chat support with an expert to resolve any issues in which customers need support. To access live chat support, visit Samsung.ca/Support or download the Samsung Members app.
In-Home Repairs
Samsung offers home appliance users a flexible solution to receive timely service by booking an at-home visit online. Additionally, depending on location, Canadians can book a Samsung-branded technician service experience for their home appliances.
Visual Support Service
With Samsung’s easy and intuitive Visual Support Service, Samsung technical product experts can analyze a customers’ appliance through their device camera – enabling the expert to assess the situation visually, request more information from the customer, and guide them forward, suggesting specific measures.