Apps
Google Maps losing users to Waze over incident reporting on Android Auto and CarPlay
Google Maps is a widely used navigation app, but it has a feature that many users may not be aware of that is incident reporting. This feature, which was launched in 2019, allows users to report various road conditions and events, such as accidents, speed traps, construction, and lane closures.
However, this feature is becoming increasingly outdated and useless, as Google Maps has not supported it on the platforms that most drivers use nowadays – Android Auto and CarPlay.
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Google Maps has not added the incident reporting feature to these platforms, even though it has been almost five years since its launch.
On the other side, Waze supports incident reporting on both Android Auto and CarPlay and recently updated its feature to make it more user-friendly and accessible. This is a huge missed opportunity for Google Maps, as it lags behind its rival app, Waze.
