Samsung offers temporary solution for Galaxy S24 white lines issue

Some Samsung Galaxy S24 users are experiencing a display issue that causes white horizontal lines on the screen when they use the camera app during a video call. The issue is related to the S.LSI chipset that powers the device and its compatibility with QHD+ screen resolution.

Samsung has acknowledged the issue and offered a temporary fix for affected users. By changing the screen resolution to HD+ or FHD+, white lines can be reduced or eliminated.

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To change the screen resolution, users need to open Settings >> Display >> Screen Resolution and select the desired option.

As per the community moderator, Samsung is working on a new software update that will fix the white lines problem permanently. The update will be distributed to Galaxy S24 devices as soon as possible.

Users are advised to regularly check for software updates and install them when available. To check for software updates, users can go to Settings >> Software Update >> Download & Install.