iFixit ends Samsung collab, Repair Hub to shut next month

iFixit made a surprising announcement, breaking its repair ties with Samsung next month. The company says that a number of reasons are behind the termination of this collaboration. Two years after servicing Galaxies, iFixit will stop selling original spare parts next month.

Samsung allegedly creates problems for independent repair services. Consumers purchasing original spare parts from Samsung are required to submit their name, contact details, home address, IMEI number, and defect details for every repair carried out.

“It’s with a heavy wrench that we have decided to end our partnership with Samsung. Despite a huge amount of effort, Samsung’s approach to repairability does not align with our mission,” iFixit reports.

The Galaxy maker also requires repair service providers to purchase spare parts in large quantities. Service providers stay away from hefty purchases as Galaxy phones are often designed in such a way that spare parts have to be sold as a glued unit with several components.

Changes taking place starting June 1st, 2024:

• Starting June 2024, iFixit will no longer be Samsung’s designated third-party parts and tools distributor.
• iFixit will no longer have a quantity limit of seven Samsung parts per repair shop per quarter.
• No existing information will be removed from iFixit, but it will not collaborate directly with Samsung to develop new manuals.
• iFixit will continue to sell parts and repair fix kits for Samsung devices, sourcing OEM parts when available and clearly indicating whether parts are original or aftermarket.