Samsung update breaks Secure Folder functionality

Several Samsung Galaxy users have recently encountered a strange issue where the Secure Folder app no longer runs after a software update. This issue has caused a lot of concern among users who keep important data and apps secured in a Secure Folder.

Luckily, a recent statement from a community moderator has shed light on the Secure Folder issue cause, revealing that it is due to a new policy by Google.

According to the moderator, the issue occurred due to changes in Google’s policies regarding accounts managed with Family Link. The Family Link is a tool from Google that helps parents control their children’s digital activities. A recent software update has restricted the use of Secure Folder on accounts logged in through Family Link.

If your device is logged in with a child’s account under Family Link, you will not be able to use Secure Folder. To use Secure Folder again, you just need to log in with a regular Google account that is not under controlled by Family Link.