Samsung Home Up folder arrangement issues to be fixed in upcoming software update

Several Samsung users have recently reported persistent issues with the folder arrangement feature of the Home Up app. Users are mainly facing problems where the folder arrangement keeps getting reset and unlocked after rebooting their devices. This issue reportedly appears after the recent update.

Good Lock is a popular suite of customization tools for Samsung devices. However, recent updates to its modules seem to have introduced some instability, particularly affecting Home Up. This module offers several options for customizing the home screen experience.

Fortunately, Samsung has acknowledged the issues related to the folder feature of the Home Up module. The community moderator has mentioned that the Home Up folder icon arrangement initialization issue is known and the company is working to address it through an upcoming software update.

If you are facing issues beyond the folder arrangement issue, you should report these problems to get more help. You can do this by sending an error report through the Member app.

To send a report, open the Samsung Member app, go to the bottom of the screen, tap the Get Help option, and then choose Send Error. This helps the support team understand what’s going wrong and work on a solution.

Stay tuned for more information as the Home Up folder arrangement issue is under review and will be addressed in a future update.