Samsung pulls SmartThings update after breaking many S10, Note10

Samsung’s recent SmartThings update broke many Galaxy S10 and Note10 devices. Following the reports, the company pulled the update and apologized to consumers. A new release is also reportedly released through Galaxy Store.

Isn’t it too late?

The glitchy SmartThings update led many Galaxy users to lose their data for no reason. As soon as users installed the SmartThings update, their phone was stuck in the boot loop. There’s no solution but to factory reset the device through Recovery.

Samsung acknowledges the recent SmartThings update affected some Galaxy phones running Android 12. We have recently reported problems appearing on Galaxy phones such as the Galaxy S10 and Note 10 series.

Samsung revealed that it had stopped updating the SmartThings as soon as it became aware of the issue and working on a solution “as a matter of urgency.” If you have experienced any inconvenience, please contact your nearest service center.

Some Galaxy smartphones running Android 12-based One UI operating system, such as the Galaxy Note 10 and Galaxy S10 series, have experienced a repeated boot error when updating to the latest version of the SmartThings app.

If you have an idea of factory reset through Recovery, you don’t need to visit the service center. Be aware that you would need to log in with the same Google Account that you were using before factory resetting the device.

Manual data wipe puts Google’s FRP lock for security purposes. In case you don’t have access to credentials, a service center visit is necessary. Samsung may have notified their repair partners to assist you nicely with seamless repairs.