Issues

Facing issues with Samsung Gallery and My Files apps? Here’s what to do

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If you’re having issues with the Gallery and My Files apps on your Samsung phone, you’re not the only one. Several Galaxy users have reported that these two apps sometimes don’t work properly because of certain photo files saved on their devices. Samsung has acknowledged this issue and is working on a fix.

According to the community moderator, Samsung is planning to release a new version for both the Gallery and My Files apps through updates to improve the phenomenon. These new versions aim to fix the issues and make the apps run better.

It is important to keep your apps updated for optimal performance and the latest support. As users are facing issues with Gallery and My Files, it is important to check and install the latest version of these apps on your Samsung phones.

For that, you just need to follow a few steps given below:

  • Open the Galaxy Store. You can find it on your home screen or in your app drawer.
  • Tap the search icon (magnifying glass-like icon) at the top. Type “Gallery” or “My Files” in the search bar to find the app you want to update.
  • If there’s an update available, you will see an “Update” button next to the app. Just click this button to start the update

By following these easy steps, you can make sure your Gallery and My Files apps are up to date. It will improve your overall experience on your Samsung phone. Keep an eye out for future updates that will further enhance these apps.

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