Issues
Unable to install apps from Google Play Store? Here’s the fix for One UI 6.1.1 devices
Users of Samsung Galaxy devices running One UI 6.1.1 are experiencing issues with app installations and updates from the Google Play Store. Many Galaxy users are frustrated because they are unable to install their favorite or essential apps.
Samsung has acknowledged this issue and identified its cause. A Samsung community moderator mentioned that when the app protection setting is enabled, users face problems installing and updating apps from the Google Play Store.
To temporarily resolve this, the moderator has provided a solution. Users can disable the app protection feature in the Device Care settings to get a better experience.
How to disable the App Protection Feature
For that, you just need to follow a few easy steps:
- Open the Settings app on your Galaxy device.
- Scroll down and select Device Care.
- Tap on App Protection to access related settings.
- Tap the More Options icon (represented by three vertical dots)
- Choose App Protection Settings.
Here, you can either disable the entire App Protection setting or opt to turn off the ‘Automatically scan when installing apps’ feature.
In addition, it’s advisable to ensure that your device is running the latest software version. Samsung is working on a software update that aims to further enhance device performance and resolve issues related to app installations.
To check for updates, open Settings >> Software Update >> Download and Install. Keep an eye out for software updates to ensure your device is running at its best.
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Issues
Samsung Notes not working properly? Here’s how to restore search and drawing functions
Samsung has acknowledged issues with the Samsung Notes app, specifically regarding the drawing function and search functionality. Several users have reported that the app crashes when using the drawing feature, and the search function may fail to work in some notes.
Notably, Samsung Notes issues are affecting Galaxy devices running One UI on Android 14. These issues are causing inconvenience for users who are unable to use the app’s features properly.
Fortunately, a community moderator has shared temporary solutions to resolve the search function and drawing functions issues of the Samsung Notes.
Samsung recommends creating a copy of the note where the search feature isn’t functioning to temporarily fix the issue of the search function not working in some notes.
How to create copy:
To create a copy, you just need to follow a few steps:
- Open the Samsung Notes app.
- Find and long press on the note where the search function is not working.
- Select the See more option at the bottom, then choose Create a copy of note.
This will create a duplicate of the note, which should allow the search function to work properly in the new copy.
Samsung is aware of the app terminating when using the drawing function, and the team is working on a fix. To address these issues, the company will soon release a fresh version of the Samsung Notes app.
To ensure you’re using the latest version and benefit from any available improvements, follow these steps to update the app. Open Galaxy Store app >> Search for Samsung Notes >> If an update is available, select Update. By updating the app, you should see improved performance, including fixes for the drawing function and other stability improvements.
Issues
Galaxy S23 Dolby Atmos audio quality drops after One UI 6.1.1, fix coming soon
After installing the One UI 6.1.1 update, several Samsung Galaxy S23 users have noticed a drop in audio quality, especially with Dolby Atmos. Users reported that the audio now sounds “tinny and washed out,” which used to be a clear and rich sound before the update.
At first, Samsung denied there was a problem. However, as more and more people reported the same issue, Samsung finally acknowledged that something was causing the issue.
Samsung has explained that the issue was caused by a change in the Dolby Atmos software. The update moved from Dolby Atmos version 3.10 to 3.12. This update was intended to enhance the 360 Audio feature. Unfortunately, it also affected the overall sound quality, which some users found disappointing.
Further, the Korean tech giant has mentioned that the new audio tuning may sound less clear or less punchy compared to what users were used to with the previous version of Dolby Atmos.
Samsung confirmed that it has communicated the issue to Dolby and is actively working on a fix. The two companies are working together to release an updated version of the Dolby Atmos library to fix the issue.
Users were expecting that the issue would be solved in the November 2024 security update, but so far, that hasn’t happened. Samsung has not yet given a specific date for when the fix will arrive, but they are aware of the issue and are working on a solution.
In the meantime, Galaxy S23 users who are experiencing the audio issue are advised to stay tuned for future updates that may address this issue.
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Issues
Update Samsung Health Monitor to fix app freezing issues
Some users are facing issues with the Samsung Health Monitor app, like freezing or not working properly. Some old versions of the app, especially version 1.3.5.006, have been causing issues.
Fortunately, Samsung has acknowledged the freezing problem of the Health Monitor app and released an update to fix it. If you are facing issues with this app, then install the latest update now to get the app back to normal.
Updating the app helps fix the freezing problem and gives users access to the latest features, bug fixes, and improvements. It’s also important for users to make sure their phone’s software is up to date, as outdated phone software can cause problems with apps.
Here’s how to update:
To fix the freezing issue, the Samsung Health Monitor app needs to be updated to the latest version. For that, you just need to follow a few steps:
- Open the Galaxy Store app on your Samsung device.
- In the search bar of the Galaxy Store, type “Samsung Health Monitor” to find the app.
- If there’s an update available, users will see an option to Update. Tap on it to start downloading the latest version.
- Once the update is installed, the Samsung Health Monitor app should work better with fewer freezing issues.
If users still experience freezing after updating the app, they should check if their phone’s software is updated.
Notably, Samsung announced that Galaxy users with smartphones running Android 11 or older will no longer be able to use some important features of the Health app as the company is going to end support for Android 11 or earlier devices.
Samsung Health Monitor app ends support for Android 11 and older phones this December