Unable to install apps from Google Play Store? Here’s the fix for One UI 6.1.1 devices

Users of Samsung Galaxy devices running One UI 6.1.1 are experiencing issues with app installations and updates from the Google Play Store. Many Galaxy users are frustrated because they are unable to install their favorite or essential apps.

Samsung has acknowledged this issue and identified its cause. A Samsung community moderator mentioned that when the app protection setting is enabled, users face problems installing and updating apps from the Google Play Store.

To temporarily resolve this, the moderator has provided a solution. Users can disable the app protection feature in the Device Care settings to get a better experience.

How to disable the App Protection Feature

For that, you just need to follow a few easy steps:

• Open the Settings app on your Galaxy device.
• Scroll down and select Device Care.
• Tap on App Protection to access related settings.
• Tap the More Options icon (represented by three vertical dots)
• Choose App Protection Settings.

Here, you can either disable the entire App Protection setting or opt to turn off the ‘Automatically scan when installing apps’ feature.

In addition, it’s advisable to ensure that your device is running the latest software version. Samsung is working on a software update that aims to further enhance device performance and resolve issues related to app installations.

To check for updates, open Settings >> Software Update >> Download and Install. Keep an eye out for software updates to ensure your device is running at its best.