Issues
Galaxy S23 users facing fingerprint scanner issue after One UI 6.1
Samsung Galaxy S23 series began receiving the latest One UI 6.1 update with Galaxy AI enhancements in late March 2024. This update introduced several new features and improvements to provide a better Galaxy experience. Following its One UI 6.1 release, users of the Galaxy S23 series started facing various performance issues, including one with the fingerprint scanner.
Users have reported an issue where the animation for the fingerprint scanner does not appear when attempting to unlock their Galaxy S23 smartphones after One UI 6.1. This issue requires them to try unlocking their phones multiple times, which is inconvenient considering how often we use our phones throughout the day.
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The issue with fingerprint recognition has been encountered by several users. It’s worth noting that such technical issues are common after significant software updates that come with numerous new functionalities.
Samsung is currently not aware of this issue, but it is hoped that the company will acknowledge it soon and address it promptly with an upcoming software update.
In addition to this, users are facing several other issues. Notably, users have reported a reduction in charging speed, with the device now taking longer to reach full battery capacity. Moreover, there have been observations that the phone operates at higher temperatures than before the update.
Several Android users have recently reported that Google Maps keeps crashing. The issue affects Android users using both stable and beta versions of the app, specifically with versions 11.144.x and 11.145.x.
Users on various Android devices including Pixel and Samsung Galaxy phones have noted that Google Maps opens normally but then closes suddenly after a few seconds. This makes the app unusable for checking maps or getting directions.
Notably, the issue seems to be more common for those on the Android 15 Beta, though people with the stable version are also facing the same.
If you’re experiencing this issue, you can try a temporary solution to fix it. You can uninstall recent updates of Google Maps, just need to go to the App info page, and tap on the Uninstall updates option and this may help to fix.
Since Google Maps is often preinstalled on devices, you can’t completely uninstall it. Older versions of the app don’t seem to have this problem, so rolling back to a previous version could be a solution for now.
As of now, Google hasn’t acknowledged the issue or commented on releasing a fix. Not everyone is having this issue, so if your Google Maps is still working, that’s good. If you facing the Google Maps issue, you need to pause updates until this issue is resolved. Stay tuned for updates from Google for a permanent solution.
If you’re experiencing issues with the Recent Apps button on your Samsung device, you’re not alone. Samsung has already acknowledged the issue and shared a solution to resolve it.
Recently, some users have reported that the Recent Apps button stops working intermittently on their Samsung devices. This causes inconvenience amount users to check and open recent apps.
Fortunately, there are some easy steps you can take to fix this problem. You can temporarily resolve this issue by force-stopping the ‘One UI Home’ app. This can help reset the app and potentially fix the problem.
For that, you just need to follow the below-given steps:
- Go to the Settings on your device.
- Tap on ‘Apps’ to see a list of installed apps.
- Find and select the ‘One UI Home’ app.
- Tap the ‘Force Stop’ button at the bottom of the screen and confirm the action.
Notably, force-stopping the app may temporarily resolve the issue, but it is not a permanent solution. So, for a long-term resolution, ensure that your Galaxy device is running the latest software. However, Samsung is working on updates to address this issue, so keeping your device updated can help resolve the problem.
To check and install the update, you just need to open Settings >> Software Update >> Download and install.
Samsung is aware of the issue related to the sound quality of the Galaxy Buds 3 Pro when using the “Concert Hall” feature in the Sound Assistant app. Some people have noticed that the sound becomes muffled and distorted, especially with music that has a lot of bass. This problem only occurs when the “Concert Hall” mode is turned off.
Users of the Galaxy Buds 3 Pro reported that the issue is related to the software of the Buds, not a hardware problem. However, users of other devices, like the 2nd generation AirPods, don’t seem to have the same issue, which shows the issue is specific to how the Sound Assistant app works with the Buds Pro 3.
According to the community moderator, Samsung will resolve the Galaxy Buds 3 Pro sound quality issue with a new software update. It means a quick fix through an app update isn’t possible.
In the meantime, Samsung recommends turning off the “Concert Hall” feature to improve sound quality. The company is working to fix the issue soon.
The Korean tech giant plans to include a solution in the next software update for the Galaxy Buds Pro 3. The team is making sure the “Concert Hall” feature works better after future updates.
