Tips
What to do if you are unable to send or receive Messages on your Galaxy device
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If the user of Samsung having trouble sending or receiving messages. It is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in between.
The other reason for some certain downloaded apps can make your phone or tablet freeze, crash, or lag. Unusual apps can even affect camera functionality, cause audio issues, as well as affect network connectivity.
Using Safe Mode on your Galaxy device disables all downloaded apps and loads only the original software that came with your phone or tablet, allowing you to determine if the issue is caused by an app or with the phone or tablet.
If the issues do not appear while in Safe mode, the problem is caused by a downloaded app and it should be uninstalled.
Read More:
- How to fix screen flickering issue in Dark Mode on Samsung devices
- Samsung Odin: How to install the firmware manually
Use the phone or tablet normally and see if the issue has been resolved. If the phone or tablet is operating normally, a recently installed app was most likely causing the issue. If somehow this issue is continued you can try the below troubleshooting to shot out this problem.
FIX 1
Check for possible causes of SMS and MMS message errors
Verify your carrier service status.
- Verify that your account is in good standing and that your service is active. You may need to call your service provider.
Check your signal.
- Make sure you have an active data connection to your carrier. Temporarily disable Wi-Fi and check for at least a 3G signal in the status bar.
- Alternatively, if your phone and carrier support it, make sure Wi-Fi calling is enabled.
Inspect the device.
- Inspect the device for physical damage. Then, look for liquid damage by inspecting the Liquid Damage Indicator (LDI).
Inspect the SIM card.
Verify that your phone’s SIM card is correctly installed and is not damaged. Contact your carrier if you need help testing your SIM or ordering a replacement.
- If you have another active device on the same network, you may be able to exchange SIM cards between the devices to test them.
- If you have recently changed carriers but kept using the same phone, you may need to contact your current carrier for assistance reprogramming the phone for their service.
Unregister from iMessage.
- If you recently switched from an iPhone, you will need to deregister iMessage.
FIX 2
Perform a software update on a phone or tablet
Download updates manually.
- Navigate to Settings.
- Tap Software Update, and then tap Check for updates. Tap OK.
- If an update is available, follow the on-screen prompts to update your device. After the update, your device will restart.
- You can also check for updates using Smart Switch.
- If your carrier is Verizon, swipe to and tap System updates, and then tap Check for system updates.
Make sure your device has enough space if you’re having trouble.
- Make sure the phone or tablet is connected to the internet and charged more than 50 percent before installing a software update.
- Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data.
- If an error occurs during a software update and your phone or tablet keeps restarting.
- If your phone or tablet doesn’t have enough storage space, you can clean up your storage with Device care. You can also back up extra files using Smart Switch or your Samsung or Google account.
Check your phone or tablet after the update.
- If you were having issues before the software update, use the phone or tablet normally to see if the problem has been solved.
FIX-3
Reboot the phone or tablet in safe mode
If you have a security feature set up on the phone or tablet, you’ll be required to enter your credentials once the phone or tablet reboots.
Reboot the phone or tablet in Safe mode.
First, open the Power menu:
- On phones with a regular Power key, press and hold the Power key until the Power menu is displayed.
- Swipe down to open Quick Settings.
- Tap the Power icon at the top of the screen.
- Touch and hold Power off until the Safe mode icon is displayed. Tap Safe mode to start your phone in Safe mode.
Check if the phone or tablet is still having the same problem.
Use the phone or tablet normally and see if the issue has been resolved. If the phone or tablet is operating normally, a recently installed app was most likely causing the issue.
- If the issue is gone in Safe mode: One of your recently downloaded apps was likely the cause of the problem. (Proceed to Fx- 3)
- If the issue still exists: Downloaded apps may not be the cause of the problem. You may need to reset the phone or tablet to the factory setting.
Uninstall apps.
- One by one, uninstall any apps you downloaded just before your phone or tablet began having the issue.
- After uninstalling each app, restart the phone or tablet and see if it is functioning normally.
- After you uninstall the app that caused the issue, you can reinstall the other safe apps you just deleted.
Reboot the phone or tablet normally.
First, open the Power menu:
- Swipe down to open Quick Settings.
- Tap the Power icon at the top of the screen.
- Tap Power off to turn off the phone.
- Wait until the phone or tablet completely turns off, and then press the Power key again to turn it on. See if the issue has been resolved.
One UI
One UI 6.1: How to set up video call effects on your Samsung devices
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Are you using a Samsung Galaxy smartphone running on One UI 6.1 and having trouble finding the video call effects option? Let us tell you that Samsung has updated this feature to make it easier for you to customize your video calls. Here’s what’s new and how you can set it up.
With the One UI 6.1 update, Samsung has moved the video call effects feature settings to the Quick Panel. Now, you can access and change video call effects without having to navigate through multiple screens. When you pull down from the top of your screen, the Quick Panel appears.
Here’s how to set up Video Call Effects:
You can easily use the Video Call effects on your Samsung devices, just need to follow a few steps:
- Start a video call using any app that supports video calling. Make sure you’re in the middle of the call before you try to change the effects.
- While you’re on the video call, pull down from the top of your screen to open the Quick Panel. Pull down again to reveal more options.
- In the Quick Panel, find the Video Call Effects button. Tap on this button to open the settings for video call effects.
- You’ll now see several options to customize your video call. You can change the background, adjust your face effects, modify the color tone, or use automatic framing. Select the options that you like to enhance your video call.
Users with Samsung devices running from One UI 3.1 to One UI 6.0 have to select the video call effects icon directly on the call screen. But with One UI 6.1, accessing these features through the Quick Panel is now simpler.
If you haven’t used these effects on your Galaxy devices yet, try it now to make your video calls fun and engaging.
How to create 24 hour time-lapse video from single photo on Samsung devices
One UI
How to create 24 hour time-lapse video from single photo on Samsung devices
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Samsung offers a range of advanced Gallery and Camera features for Galaxy devices that let you capture and edit images and videos like a professional. One of the amazing features of Samsung devices is the ability to convert a single photo into a 24-hour time-lapse video.
If you’ve ever wanted to see a single photo transform into a stunning time-lapse that captures a full day, this Gallery feature is perfect for you. It can take photos of landscapes, skies, sunsets, and more, and turn them into stunning videos that show the changes from morning to night, all 24 hours.
The 24-hour time-lapse video feature of the Samsung automatically detects if your photo includes elements like the sky or sunset. If it does, the AI on your Samsung device can convert it into a time-lapse video. It provides a unique way to experience how a scene transforms throughout the day, all just by one photo.
How to transform a single photo into a 24-hour time-lapse video
To create a beautiful time-lapse video from a single photo, you just need to follow a few simple steps:
- Open the Gallery app on your Samsung device. Look for photos with landscapes, skies, or sunsets.
- Choose the photo you want to convert.
- Tap the info menu at the bottom of the screen.
- If the photo has a recognizable sky, the 24-hour time-lapse option will appear. Tap it to generate the video.
- After the video is created, you can save it to your Gallery or share it with others.
One UI 6.1.1’s Motion Clipper feature coming to these Samsung devices
Tips
Pro Tip: Keep your Galaxy AI processing On-Device in One UI 6.1
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Samsung bringing on-device AI capabilities to many devices. The One UI 6.1-based Galaxy AI update comes with cloud-based and on-device AI features; with the processing on-device turned off by default. To enhance your privacy, enabling on-device AI processing becomes necessary.
Many Galaxy AI features process data within the device, preventing sensitive user information from leaking outside the device. In cases where cloud-based data processing is necessary, strict server policies are applied to protect user data, however, not all users want to use cloud-based AI.
Samsung’s One UI 6.1-based Galaxy AI brings the “On-Device Data Processing” feature. It enables Galaxy users who prefer to keep all data within the device with more control over their mobile experience. It also lets users decide whether to allow online processing for AI features.
Settings > Advanced features > Advanced intelligence > Process data only on-device
Process data only on-device toggle is available on select Galaxy devices including Galaxy S24, S24 Plus & S24 Ultra, Galaxy S23, S23 Plus & S23 Ultra, Galaxy S22, S22 Plus & S22 Ultra, as well as Galaxy Z Fold 5, Fold 4, Galaxy Z Flip 5 and Z Flip 4.
You also get direct access to AI features above the on-device processing toggle. The choice of all features provided by Galaxy lies entirely with the user. Experience complete control over your device and complete privacy protection with Galaxy, anytime, anywhere.
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