Samsung
Samsung faces backlash over Galaxy S21 Green Line issue in China
Consumers criticizing Samsung in China over Galaxy S21 Green Line issue. Incredible support provided by Samsung India is also on target as Indian users are getting free-of-cost screen replacement, while it’s paid in China.
China’s Jimu News reports some Galaxy S21 users facing green line issues on their screens. While Samsung India has been providing free display replacements, even after the warranty period, Chinese consumers are being asked to bear the repair cost.
The report says that a Chinese consumer purchased a Galaxy S21 in December 2021 for 3,789 yuan (approximately $710). The phone functioned normally for over two years but suddenly developed a green vertical line, despite no external damage.
When the customer visited a Samsung service center on September 3rd, she was informed that the warranty had expired and she would have to pay for a display replacement, which would cost around 1,000 yuan (approximately $187).
Notably, the Chinese outlet explored social media and consumer complaint platforms and found that many consumers had reported the green line issue in recent years, with repair costs ranging from hundreds to over a thousand yuan.
Seeing the FOC screen replacement in India, Galaxy owners in China also demanding the policy to be made available. Despite having a negligible presence, Samsung should offer the same treatment to cement its after-sales image in the country.
Samsung is doing a great job in India, with consumers satisfied even after encountering Green Line on screen. The company’s India unit is offering free-of-cost screen replacement, even if the phone is out of warranty.
Samsung announced its first ring-style wearable in July this year. Now, Samsung launched the Galaxy Ring in Brazil, expanding the gadget to another market. The company has also started pre-orders that last until October 18.
The Galaxy Ring is available in three color options in Brazil. The available hues include Black Titanium, Silver Titanium, and Gold Titanium – and nine size options with a suggested retail price of R$ 3,499.
Sizing Kit: If the consumer indicates that they do not know the size of the smart ring, a pop-up window will open for the purchase of the Sizing Kit (costing R$ 99) which will automatically become a credit for the purchase of the Galaxy Ring later.
AI offers more accurate health analyses. The Galaxy Ring integrates with Galaxy Watch through AI to improve accuracy and precision. When paired with the Galaxy Watch 7 or Watch Ultra, the Ring’s battery life extends by up to 30%.
Samsung debuted the Energy Score system with Galaxy Ring. This AI-enabled feature makes you aware of how health influences daily life. You can use recommendations based on your current physical state to focus your efforts on improvements.
An AI-powered sleep algorithm analyzes sleep patterns including snore detection, sleep movement, heart rate, and respiratory rate. These details combined unlock Sleep Score to provide personalized insights, identifying disruptions and suggesting adjustments.
Galaxy Ring also supports the Heart Rate Alert, which provides instant notifications of exceptionally high or low heart rates. The notification arrives through the Samsung Health app integrated with Stress Monitoring.
Samsung has pushed a new update for its Weather Widget app with version 1.6.82.11. This update brings some important enhancements to improve user experience and performance.
The latest version makes the app easier to use and more reliable. Users will benefit from better performance as the app now retrieves and displays weather information more quickly and accurately.
With the weather changing all the time, having a widget to check updates is useful. This new update helps ensure that users get the latest updates easily.
In addition to these improvements, the update also fixes several issues that users had reported in earlier versions. By addressing bugs, the app will run more smoothly and efficiently.
Samsung Weather Widget is an important app as it keeps track of the weather. Whether you’re planning a day out or need to know if you should carry an umbrella, this app helps you stay prepared. With this update, the app becomes even more useful and personalized.
If you already use the Samsung Weather Widget, install it now to version 1.6.82.11 to enjoy all the new enhancements and improvements. The new update is available on the Galaxy Store with a package size of 42.3MB.
You can install the update via Galaxy Store >> Menu option >> Updates. Also, you can directly download it from the third-party app link mentioned here.
With One UI 6.1.1, Galaxy users can enjoy changing photos that match the weather and time. If it’s snowing or raining where you are, the background photo will show that weather.
Verizon is rolling out the One UI 6.1.1 update for Samsung Galaxy Tab S9+ 5G in the US. This update is already live in Europe and Korea. The company will soon make it available in more countries.
The fresh update introduces One UI 6.1.1 features that make the performance of the device smoother. Also, it installs the August 2024 security patch to improve system security and stability.
Notably, the One UI 6.1.1 update adds exciting new features like turning your sketches into images, making photos look better, and auto-completing text on the Samsung Keyboard. You can now translate calls and text in images in real-time, convert voice to text, handle PDFs more easily, and enjoy wallpapers that change with the weather and time.
Samsung Galaxy Tab S9+ 5G users are getting the One UI 6.1.1 update on Verizon network carrier in the US via PDA version X818USQU4BXHB. The update is rolling out for locked models.
To check for software updates manually, head toward your phone’s Settings. At the bottom, you will get the Software Update section, simply open it. Inside the submenu, you need to hit the Download and Install button if your Galaxy fetches a new OTA.
Before you download, make sure to connect your device to a Wi-Fi network, or make sure it has a strong Verizon wireless network connection. In addition, ensure your battery is fully charged before starting the software update.
Galaxy Tab S9’s One UI 6.1.1 lands in Canada, S23 update still pending