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Samsung organizes ’27th Service Technology Contest’ to select best tech talent
Samsung has organized its 27th Service Technology Contest, which aims to select the best technical talent at the Samsung Electronics CS Academy located in Suwon, Gyeonggi-do.
In the company’s Service Technology Contest, service engineers who repair products compete with each other’s expertise. Since its implementation, the competition has greatly improved service technology capabilities and promoted excellent talent.
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The Korean company first hold the Service Technology Contest in 1986 and the 2022’s contest is the 27th. This year, Samsung started this contest on November 22 and finished on November 24.
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Out of 5,600 Service Engineers, around 700 appeared in the region-wise preliminary examinations, and 105 of them competed in the finals. Samsung Service Technology Contest includes 9 challenges including a repair technology competition and a presentation of service innovation cases.
Among them, the Repair Technology Competition is an item that evaluates whether a company has the expertise to quickly and accurately repair product failures in conditions similar to a real service environment.
The home appliances were evaluated with a focus on multi-technical expertise that can repair multiple products such as refrigerators, washing machines, and air conditioners. This is meant to reflect ‘customer trends that want to pair and use products with SmartThings and check out multiple products with a business travel service’.
‘Service Innovation Presentation’ is a segment that researches and presents tools or techniques that can repair products efficiently. The adopted idea is applied to the actual service site and used to provide high-quality service to customers by increasing repair efficiency and work stability.
Samsung awarded Gold, silver, and bronze medals to 30 outstanding sportspersons in each event. The eight people with the highest scores were additionally awarded the Minister of Employment and Labor Award (4 people) and the Korea Federation of International Skill Competition Award (4 people).
Minister of Labor Award Winners: Nam Ulsan Center Lee Gyeong-ryul, B2B Uijeongbu Center Jeong Hee-seong, B2B Gangbuk Center Kim Se-hun, B2B Seoul Branch Shin Jin -woo
International Skills Olympic Competition Korea Association President Award Winners: Jeonju Center Park Beom-ju, Dongsuwon Center Yoon Yeon-tae, Seoanyang Center Bae Young-geun, Kyungin Technology Group Lee Jung-ryeol
- For more information, visit Samsung Newsroom.
Samsung announced its Q3 2024 earnings with consolidated sales of 79.1 trillion won ($57.2 billion) and an operating profit of 9.18 trillion won ($6.6 billion), down by 1.26 trillion won from the previous quarter.
The MX (Mobile) Division saw a 13% improvement from the previous quarter given the launch of new Galaxy phones. The DS (semiconductor) division grew 3% from the previous quarter due to an increase in high-end memory sales.
The Korean tech giant also revealed that sales increased by 7% QoQ, achieving record-high quarterly sales. Gross profit reached 30 trillion won, slightly up from the previous quarter due to the expansion of flagship sales in MX.
Samsung continued its active R&D investments, recording an all-time high of 8.87 trillion won in quarterly R&D expenses. DS Division’s one-time expenses were larger than the gap between Samsung’s operating profit and market consensus.
Key Details:
- Memory Business: Profits decreased due to a reduction in inventory evaluation recovery, one-time expenses like incentive provisioning, and currency impacts from a weaker dollar.
- System LSI: Sales increased through maximizing revenue and minimizing inventory, although performance declined due to increased one-time expenses.
- DX Division posted sales of 44.99 trillion won and an operating profit of 3.37 trillion won.
- VD posted increased sales and profit from both the previous quarter and the same period last year.
- Home appliances improved performance year-over-year.
Galaxy S25 Series
Apart from earnings results, Samsung confirmed the Galaxy S25 series will launch in the first half of next year. The company vowed to introduce an enhanced Galaxy AI experience for consumers to elevate their everyday tasks.
Official: Samsung Galaxy S25 to redefine everyday AI with bold new features
For the first time, Samsung officially discussed the Galaxy S25 series. Today, the company announced its earnings results for the third quarter. Samsung also revealed that the Galaxy S25 series will enhance Galaxy AI with bold new features.
Samsung says the Galaxy S25 series will be released in the first half of next year with an enhanced Galaxy AI experience. The launch timeframe should be January 2025, but we would get genuine information by the end of the year.
Galaxy AI has proven a big hit this year, and Samsung is planning further enhancements to the Galaxy S25 series. We expect new features with deeper integration across the operating system in the Galaxy AI next year.
Samsung aims to enhance the Galaxy AI experience to drive innovation in everyday life and expand sales by strengthening marketing and experience programs. The next upgrade to Galaxy AI will create a wide gap with its Apple counterpart.
Given Galaxy AI advancement, the MX Division would pursue sales growth and profitability improvement centered on flagships. This includes the latest S25 series and foldable phones as well as Galaxy Tab, Galaxy Book, and Galaxy Buds/Watch.
Samsung’s mobile business will continue to maintain solid sales of its AI smartphones. Expect various sales promotions during the holiday season, which would push annual flagship sales growth to double digits.
MX Earnings in Q3
The MX and Networks businesses posted KRW 30.52 trillion in consolidated revenue and KRW 2.82 trillion in operating profit in 3Q24.
Overall market demand for smartphones grew modestly as the residual effects of global inflation slowed the recovery in consumer spending.
Samsung will fully integrate CryptoCore into Tizen OS in 2025. The company today announced that its proprietary cryptography module has secured FIPS 140-3 certification from the National Institute of Standards and Technology.
Tizen OS powers Samsung’s Smart TVs and Monitors, hence, CryptoCore will provide exceptional security to these products. Notably, CryptoCore is a software library that encrypts and decrypts data during both transmission and storage.
By integrating the FIPS 140-3-certified CryptoCore into Smart TVs, Samsung is taking its commitment to secure home entertainment a step further and ensuring that users can freely experience the value of products.
CryptoCore in 2025
The Korean tech giant also revealed that CryptoCore will be fully integrated into Tizen OS 9 starting in 2025. This move aimed at enhancing the security of key products such as TVs, monitors, and digital signage.
Thanks to CryptoCore, data stored in Samsung accounts will be securely encrypted, SmartThings authentication information will be protected from external hacking threats and content viewed on TVs will benefit from enhanced copyright protection.
It’s worth mentioning that the FIPS 140-3 certification is recognized by governments in 10 countries, including the United States, Canada, UK, Germany, France, South Korea, Japan, Singapore, Australia and New Zealand.