Issues
Samsung users on T-Mobile are experiencing service disconnection issues
T-Mobile is one of the top carriers in the US that separately sell smartphones of various brands. However, its customers are presently experiencing problems with the phones they have purchased. Specifically, Samsung owners using Galaxy smartphones from T-Mobile are encountering service disconnection issues.
Various customers of T-Mobile’s network in the US are reporting that they are losing service on their Galaxy phones. Users are getting an E-Mail from T-Mobile telling them that have successfully swapped the SIM and their phone’s service getting lost.
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Some customers have even called T-Mobile at their place but the representatives were confused as to why the sim changed if they have not made any related request. However, after doing some changes, the reps were able to re-activate the SIM and bring the service online.
It is worth noticing that most of these customers facing issues are early buyers of the new Galaxy S23 series phones, who pre-ordered the devices from the official website.
The representative told customers that this service disconnection was an automated system that swapped customer accounts and that this was not done at a store. It suggests that this could be a screwup from Samsung related to the recent pre-orders of the Galaxy S23.
Moreover, T-Mobile is well aware of the problem. In their recent post (via T-Mo Remort), they confirmed that some customers who recently ordered a Samsung device from Samsung.com and choose T-Mobile as the network provider are experiencing service disconnection issues.
The company further says that on a small batch of devices, Samsung activated eSIM early when processing the order and it has caused service interruption on the customer’s current device.
Several Android users have recently reported that Google Maps keeps crashing. The issue affects Android users using both stable and beta versions of the app, specifically with versions 11.144.x and 11.145.x.
Users on various Android devices including Pixel and Samsung Galaxy phones have noted that Google Maps opens normally but then closes suddenly after a few seconds. This makes the app unusable for checking maps or getting directions.
Notably, the issue seems to be more common for those on the Android 15 Beta, though people with the stable version are also facing the same.
If you’re experiencing this issue, you can try a temporary solution to fix it. You can uninstall recent updates of Google Maps, just need to go to the App info page, and tap on the Uninstall updates option and this may help to fix.
Since Google Maps is often preinstalled on devices, you can’t completely uninstall it. Older versions of the app don’t seem to have this problem, so rolling back to a previous version could be a solution for now.
As of now, Google hasn’t acknowledged the issue or commented on releasing a fix. Not everyone is having this issue, so if your Google Maps is still working, that’s good. If you facing the Google Maps issue, you need to pause updates until this issue is resolved. Stay tuned for updates from Google for a permanent solution.
If you’re experiencing issues with the Recent Apps button on your Samsung device, you’re not alone. Samsung has already acknowledged the issue and shared a solution to resolve it.
Recently, some users have reported that the Recent Apps button stops working intermittently on their Samsung devices. This causes inconvenience amount users to check and open recent apps.
Fortunately, there are some easy steps you can take to fix this problem. You can temporarily resolve this issue by force-stopping the ‘One UI Home’ app. This can help reset the app and potentially fix the problem.
For that, you just need to follow the below-given steps:
- Go to the Settings on your device.
- Tap on ‘Apps’ to see a list of installed apps.
- Find and select the ‘One UI Home’ app.
- Tap the ‘Force Stop’ button at the bottom of the screen and confirm the action.
Notably, force-stopping the app may temporarily resolve the issue, but it is not a permanent solution. So, for a long-term resolution, ensure that your Galaxy device is running the latest software. However, Samsung is working on updates to address this issue, so keeping your device updated can help resolve the problem.
To check and install the update, you just need to open Settings >> Software Update >> Download and install.
Samsung is aware of the issue related to the sound quality of the Galaxy Buds 3 Pro when using the “Concert Hall” feature in the Sound Assistant app. Some people have noticed that the sound becomes muffled and distorted, especially with music that has a lot of bass. This problem only occurs when the “Concert Hall” mode is turned off.
Users of the Galaxy Buds 3 Pro reported that the issue is related to the software of the Buds, not a hardware problem. However, users of other devices, like the 2nd generation AirPods, don’t seem to have the same issue, which shows the issue is specific to how the Sound Assistant app works with the Buds Pro 3.
According to the community moderator, Samsung will resolve the Galaxy Buds 3 Pro sound quality issue with a new software update. It means a quick fix through an app update isn’t possible.
In the meantime, Samsung recommends turning off the “Concert Hall” feature to improve sound quality. The company is working to fix the issue soon.
The Korean tech giant plans to include a solution in the next software update for the Galaxy Buds Pro 3. The team is making sure the “Concert Hall” feature works better after future updates.
