Issues
Samsung One UI 5.1 bugs, issues and problems reported by Galaxy users
Samsung’s Android 13-based One UI 5.0 update brought some severe bugs and issues, which seem unfixed in the One UI 5.1 too. Starting February 13, Samsung is treating flagship Galaxy devices with the new One UI 5.1 software, which has several features and improvements.
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The new One UI 5.1 update is available for various Galaxy devices including the Galaxy S22, Galaxy S21, Galaxy Z Fold 4, and Galaxy Z Flip 4. Issues like battery drain and system lag may be fixed as soon as the new software optimizes with your device, however, we are listing what emerged so far.
After installing the One UI 5.1, some Galaxy S22 smartphone users reported having abnormal battery drain problems. Since we are already covering the battery drain issue of the S22 series, it seems unresolved on the One UI 5.1 firmware too. Here’s what users said (1, 2, 3):
“If only rollback could be done I would do it without a second thought. One UI 5.1 destroyed the autonomy of the MIO S22 ultra which until Sunday was 7 hours of display with moderate use and 42 hours of stand-by with light use.”
Another issue is related to the lack of features, which users have seen in the Galaxy S23 smartphone reviews. The One UI 5.1 doesn’t bring the iOS-inspired image-lifting feature to the Galaxy S22 series, which makes users disappointed. Here’s what users said (1, 2):
“Hi all, is it possible that the photo contour function on the s 23 ultra with one ui 5.1 is there while on the s 22 ultra fresh from the update it is not there? Do you think they will implement it or is it all a ploy to make us spend more money to switch to the next model?”
Apart from this, some users are also facing a problem, causing them not to enable the WLAN (WiFi) calling toggle, and the Bluetooth gets enabled itself. Moreover, the user reported having a network signal reception problem, which has not been fixed with the One UI 5.1 update either. Statement below:
“Hello, updated the phone with 5.01 the wifi call has disappeared and the problem of signal reception still remains..”
One UI 5.0 update brought a new Wallpaper and style section, from where you can customize the wallpaper settings of your smartphone. After updating to the One UI 5.1, users are no longer getting the Color Palette adjustment popup after turning the wallpaper, which makes it a bit difficult to pick the preferred color palette.
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Google Wallet is a widely used application, which is a great alternative to Samsung Pay service. Some European consumers of the Galaxy devices reported that the Google Wallet is no longer serviceable after installation of the new One UI 5.1 update. Here’s what a user said:
“Today I downloaded the One UI 5.1 update and did a factory data reset, but it no longer allows me to set up my cards for contactless payments on Google wallet (up until now they have always worked perfectly).”
As of now, Samsung has neither replied to any of the users’ feedback/reports nor pulled the One UI 5.1 rollout. As said at the beginning, most of the bugs and issues are natural as One UI 5.1 is a major firmware update. Meanwhile, problems like toggle, UI changes, and battery drain should be acknowledged.
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Samsung has acknowledged issues with the Samsung Notes app, specifically regarding the drawing function and search functionality. Several users have reported that the app crashes when using the drawing feature, and the search function may fail to work in some notes.
Notably, Samsung Notes issues are affecting Galaxy devices running One UI on Android 14. These issues are causing inconvenience for users who are unable to use the app’s features properly.
Fortunately, a community moderator has shared temporary solutions to resolve the search function and drawing functions issues of the Samsung Notes.
Samsung recommends creating a copy of the note where the search feature isn’t functioning to temporarily fix the issue of the search function not working in some notes.
How to create copy:
To create a copy, you just need to follow a few steps:
- Open the Samsung Notes app.
- Find and long press on the note where the search function is not working.
- Select the See more option at the bottom, then choose Create a copy of note.
This will create a duplicate of the note, which should allow the search function to work properly in the new copy.
Samsung is aware of the app terminating when using the drawing function, and the team is working on a fix. To address these issues, the company will soon release a fresh version of the Samsung Notes app.
To ensure you’re using the latest version and benefit from any available improvements, follow these steps to update the app. Open Galaxy Store app >> Search for Samsung Notes >> If an update is available, select Update. By updating the app, you should see improved performance, including fixes for the drawing function and other stability improvements.
After installing the One UI 6.1.1 update, several Samsung Galaxy S23 users have noticed a drop in audio quality, especially with Dolby Atmos. Users reported that the audio now sounds “tinny and washed out,” which used to be a clear and rich sound before the update.
At first, Samsung denied there was a problem. However, as more and more people reported the same issue, Samsung finally acknowledged that something was causing the issue.
Samsung has explained that the issue was caused by a change in the Dolby Atmos software. The update moved from Dolby Atmos version 3.10 to 3.12. This update was intended to enhance the 360 Audio feature. Unfortunately, it also affected the overall sound quality, which some users found disappointing.
Further, the Korean tech giant has mentioned that the new audio tuning may sound less clear or less punchy compared to what users were used to with the previous version of Dolby Atmos.
Samsung confirmed that it has communicated the issue to Dolby and is actively working on a fix. The two companies are working together to release an updated version of the Dolby Atmos library to fix the issue.
Users were expecting that the issue would be solved in the November 2024 security update, but so far, that hasn’t happened. Samsung has not yet given a specific date for when the fix will arrive, but they are aware of the issue and are working on a solution.
In the meantime, Galaxy S23 users who are experiencing the audio issue are advised to stay tuned for future updates that may address this issue.
Samsung Galaxy S23 with One UI 7 hits new performance benchmarks
Some users are facing issues with the Samsung Health Monitor app, like freezing or not working properly. Some old versions of the app, especially version 1.3.5.006, have been causing issues.
Fortunately, Samsung has acknowledged the freezing problem of the Health Monitor app and released an update to fix it. If you are facing issues with this app, then install the latest update now to get the app back to normal.
Updating the app helps fix the freezing problem and gives users access to the latest features, bug fixes, and improvements. It’s also important for users to make sure their phone’s software is up to date, as outdated phone software can cause problems with apps.
Here’s how to update:
To fix the freezing issue, the Samsung Health Monitor app needs to be updated to the latest version. For that, you just need to follow a few steps:
- Open the Galaxy Store app on your Samsung device.
- In the search bar of the Galaxy Store, type “Samsung Health Monitor” to find the app.
- If there’s an update available, users will see an option to Update. Tap on it to start downloading the latest version.
- Once the update is installed, the Samsung Health Monitor app should work better with fewer freezing issues.
If users still experience freezing after updating the app, they should check if their phone’s software is updated.
Notably, Samsung announced that Galaxy users with smartphones running Android 11 or older will no longer be able to use some important features of the Health app as the company is going to end support for Android 11 or earlier devices.
Samsung Health Monitor app ends support for Android 11 and older phones this December